Susan Valdez

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
• Provided additional education to new nurses in the Emergency Room.
• Charge Nurse
• Primary Instructor for EMT program as well as refresher programs.
• ACLS, PALS ans CPR instructor

Primary instructor and Clinical Coordinator for the paramedic program.

Responsible for the education of both didactic and clinical knowledge and skill sets

Oversaw students in clinical rotations at various Boston Hospitals

Oversaw the Field Rotation of students in New York City, Newark and Jersey CIty

PHTLS, PEPP, GEMS and AMLS instructor

State EMS Instructor and Examiner

.

Ongoing training in Emergency Management

Deployed with MA1 in response to Hurricane Andrew

Care of patients in temporary emergency setting

Monitored well being of survivor's of hurricane including assessments and medication administration

• Demonstrated adaptability in the dynamic EMS environment by effectively managing multiple tasks simultaneously while remaining focused on patient care priorities.
• Mitigated potential hazards at accident scenes using appropriate extrication techniques while ensuring the safety of all individuals involved.
• Strengthened relationships with local hospitals by facilitating seamless transitions between pre-hospital care providers and emergency department staff during patient handoffs.
• Enhanced teamwork within EMS units through proactive collaboration on challenging cases requiring advanced life support measures.
• Instructed in BLS, CPR, PALS and ACLS
• Exhibited exceptional leadership skills when coordinating with first responders on complex scenes involving multiple patients or hazardous conditions.
• Ensured patient safety during transport by adhering to strict protocols and guidelines.
• Ensured compliance with state regulations by consistently following established treatment protocols.
• Improved patient care by providing timely and accurate pre-hospital assessments and interventions.
• Provided life-saving interventions such as advanced airway management, medication administration, and cardiac monitoring during critical emergencies.
• Maintained detailed documentation of patient assessments, treatments provided, and transportation information for each call attended to.
• Fostered a positive work atmosphere within the ambulance crew by maintaining open lines of communication, offering constructive feedback, and displaying a strong commitment to teamwork.
• Collaborated with dispatchers to ensure efficient response times for emergency calls.
• Supported quality improvement initiatives within the organization through regular participation in case reviews and continuing education opportunities.
• Contributed to a high standard of care by maintaining up-to-date certifications and training in emergency medical services.
• Increased patient satisfaction by demonstrating empathy, active listening, and effective communication techniques.
• Supported community health initiatives by participating in public education programs related to CPR, first aid, and injury prevention.
• Demonstrated strong decision-making skills while prioritizing tasks in high-pressure situations.
• Enhanced team efficiency by effectively communicating with fellow EMTs, paramedics, and other healthcare professionals.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.