Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Daniela Moody

Shawnee ,KS

Summary

Caring apprentice who is driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.

Overview

4
years of professional experience

Work History

SCI

Funeral Director Apprentice
07.2022 - Current

Job overview

  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Discussed pre-arranged funeral options and explained pricing to clients.

Kansas City Orthopedic Alliance

Accounts Receivable Accountant
12.2020 - 09.2022

Job overview

  • Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
  • Managed past due balances, financial inquiries and other accounts receivable functions.
  • Supported company growth by ensuring timely revenue recognition and accurate financial data entry.
  • Reduced invoice disputes by maintaining accurate records and promptly addressing client concerns.
  • Collaborated with the physicians to resolve billing discrepancies, ensuring prompt payment from customers.

U.S Physical Therapy

Customer Service Representative
01.2020 - 10.2020

Job overview

  • Handled patient inquiries and suggestions courteously and professionally.
  • Answered patient telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external patients.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Checking patients in for appointments.
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.

Education

KCKCC
Kansas City, KS

from Mortuary
05.2024

University Overview

Shawnee Mission Northwest High School
Shawnee Mission, KS

High School Diploma
05.2010

University Overview

Skills

  • OSHA Regulations
  • Regulatory Compliance
  • Compassionate communication
  • Remains preparation

Timeline

Funeral Director Apprentice
SCI
07.2022 - Current
Accounts Receivable Accountant
Kansas City Orthopedic Alliance
12.2020 - 09.2022
Customer Service Representative
U.S Physical Therapy
01.2020 - 10.2020
KCKCC
from Mortuary
Shawnee Mission Northwest High School
High School Diploma
Daniela Moody