Caring apprentice who is driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.
Hi, I’m
Daniela Moody
Shawnee ,KS
Summary
Overview
4
years of professional experience
Work History
SCI
Funeral Director Apprentice
07.2022 - Current
Job overview
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Discussed pre-arranged funeral options and explained pricing to clients.
Kansas City Orthopedic Alliance
Accounts Receivable Accountant
12.2020 - 09.2022
Job overview
- Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Supported company growth by ensuring timely revenue recognition and accurate financial data entry.
- Reduced invoice disputes by maintaining accurate records and promptly addressing client concerns.
- Collaborated with the physicians to resolve billing discrepancies, ensuring prompt payment from customers.
U.S Physical Therapy
Customer Service Representative
01.2020 - 10.2020
Job overview
- Handled patient inquiries and suggestions courteously and professionally.
- Answered patient telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external patients.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Checking patients in for appointments.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Education
KCKCCKansas City, KS
from Mortuary
05.2024
University Overview
Shawnee Mission Northwest High SchoolShawnee Mission, KS
High School Diploma
05.2010
University Overview
Skills
- OSHA Regulations
- Regulatory Compliance
- Compassionate communication
- Remains preparation
Timeline
Funeral Director Apprentice
SCI
07.2022 - Current
Accounts Receivable Accountant
Kansas City Orthopedic Alliance
12.2020 - 09.2022
Customer Service Representative
U.S Physical Therapy
01.2020 - 10.2020
KCKCC
from Mortuary
Shawnee Mission Northwest High School
High School Diploma