Shelby Copen
Louisville,Ohio
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Funeral Director Apprentice
Newcomer Funeral Home
12.2022 - Current
- Displayed highest level of professionalism and sensitivity when making final arrangements.
- Helped families select funeral and service details from range of available options while keeping individual budget in mind.
- Completed death certificates, disposition permits and other legal documents per week.
Dialysis Technician
DaVita
05.2021 - 12.2022
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Performed routine quality control and safety checks on all equipment.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
Office Manager
Paquelet Falk Funeral Home
04.2018 - 05.2021
- Managed office operations to ensure successful outcomes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintaining cash journals, accounts receivable/payable and check writing.
Dialysis Technician
DaVita
10.2016 - 04.2018
- Performed routine quality control and safety checks on all equipment.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
Emergency Medical Technician
Stark Summit Ambulance
05.2014 - 04.2018
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs.
Education
Bachelor of TAS - Applied Business
Kent State University
2021
Associate of Science - Science
Stark State College
2019
Medical Transcription Certificate - Medical Transcription
Career Step
2013
Skills
- Office Management
- Accounting
- Customer Service
- Scheduling
- Prioritization
- Organization
- Team Oriented
- Medical Documentation
- Records Filing
- Funeral Planning
- Service Quality
- OSHA Regulations
Timeline
Funeral Director Apprentice
Newcomer Funeral Home
12.2022 - Current
Dialysis Technician
DaVita
05.2021 - 12.2022
Office Manager
Paquelet Falk Funeral Home
04.2018 - 05.2021
Dialysis Technician
DaVita
10.2016 - 04.2018
Emergency Medical Technician
Stark Summit Ambulance
05.2014 - 04.2018
Bachelor of TAS - Applied Business
Kent State University
Associate of Science - Science
Stark State College
Medical Transcription Certificate - Medical Transcription
Career Step
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