Tessa Laurin

I am an enthusiastic training professional, successful at developing training plans and supplementary materials to help students and team members excel. I can work under strict deadlines and make independent judgments about the effectiveness of training. I am comfortable with remote training technology and methodologies. I can also be a strong, critical thinker, responsible for providing supervision and decision-making. I have assessed the required actions and how best to accomplish them within time or budget constraints. I also act as a motivated service worker with exceptional social skills, communication abilities, and a customer service background. Dedicated to following health and safety guidelines, and pursues every opportunity to support team members, and proactively address issues. I have lots of experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration. I am a well-organized professional, equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems, and screening and answering numerous phone lines daily. I have been a compassionate professional dedicated to helping families celebrate the lives of loved ones and find closure through high-quality, individualized funeral services. Areas of specialty include bereavement counseling and arranging funeral details. I have also been a highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.