Summary
Overview
Work History
Education
Skills
Volunteer with the Law Enforcement Torch Run for Special Olympics Michigan
Timeline
Generic

Susan Vogt

Jackson,MI

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

34
34
years of professional experience

Work History

Victim Rights Coordinator

Jackson County, Prosecutors Office
03.2010 - 03.2024
  • Entered data, generated reports, and produced tracking documents for grant purposes.
  • Improved team productivity with regular communication and progress updates.
  • Enhanced client satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support clients.
  • Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Victim Rights Assistant Coordinator

Jackson County, Prosecutors Office
09.2007 - 03.2010
  • Assisted Coordinator with budget tracking and expense reporting, maintaining fiscal responsibility across all projects.
  • Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
  • Attended staff meetings, notified clients regarding special events and interacted with them on routine basis.
  • Provided administrative support to the team, enabling them to focus on core tasks and achieve project goals.

Legal Secretary

Jackson County, Prosecutors Office
08.2000 - 09.2007
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Received and placed telephone calls to clients.

Deputy Clerk

Jackson County, 12th District Court
02.1990 - 09.2000
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.

Education

Receptionist/Typist Certificate - Business

Jackson Business Institute
Jackson MI
06.1999

Skills

Customer Service

Data Entry

Work Planning and Prioritization

Relationship Building

Schedule Coordination

Staff Management

Volunteer with the Law Enforcement Torch Run for Special Olympics Michigan

I volunteer with LETR by raising money for the athletes and dedicating countless hours to bringing awareness to the program. I am a coordinator for the Jackson/Clark Lake Polar Plunge, held in January every year. During the Flame of Hope week in September, I volunteer by following the torch runners as they run non-stop 750 miles from Copper Harbor MI, to Belle Isle MI. I also attend summer games and help distribute medals and ribbons to the athletes.

Timeline

Victim Rights Coordinator

Jackson County, Prosecutors Office
03.2010 - 03.2024

Victim Rights Assistant Coordinator

Jackson County, Prosecutors Office
09.2007 - 03.2010

Legal Secretary

Jackson County, Prosecutors Office
08.2000 - 09.2007

Deputy Clerk

Jackson County, 12th District Court
02.1990 - 09.2000

Receptionist/Typist Certificate - Business

Jackson Business Institute

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Susan Vogt