Susan Wang

Lead enterprise compensation and incentive operations across global, cross-functional environments, partnering with HR, Finance, Sales Leadership, Legal, and business leaders to align compensation strategy with evolving business priorities.

Sales Compensation & Incentive Strategy

• Lead design and administration of multiple sales incentive programs supporting evolving go-to-market strategies across regional and business-line structures
• Partner with Sales Leadership, Finance, and HR leaders to redesign incentive plans, performance metrics, payout mechanics, and eligibility rules aligned to changing business priorities and growth objectives
• Support both salary-based incentive structures and commission-oriented plans across diverse sales roles and organizational models
• Conduct incentive modeling and scenario analysis to evaluate plan effectiveness, payout outcomes, cost impact, and alignment with business performance
• Manage governance, documentation, and operational administration of sales incentive plans, including exception handling, organizational transitions, and communication support
• Collaborate cross-functionally to improve transparency, reporting, dashboards, and scalability of compensation processes and decision-support tools

Global Compensation Programs Management

• Drive annual compensation cycles including merit, bonus, equity, and incentive programs, ensuring alignment, governance, and execution across matrixed stakeholder groups
• Played a key role in LTIP redesigns and equity strategy, including share pool and dilution modeling and pay-for-performance alignment
• Directed compensation workstreams for M&A transactions, supporting organization transitions and achieving ~95% retention of key talent
• Spearheaded implementation of global job architecture and pay structures across 15+ countries, supporting enterprise-wide compensation governance and pay transparency initiatives
• Support enterprise initiatives including workforce planning, retention strategies, compensation program optimization, and pay equity analysis

Analytics, Technology & Process Optimization

• Championed adoption of AI-enabled tools and automation to improve reporting efficiency, process scalability, and data accuracy across compensation operations
• Built dashboards and reporting tools using Oracle HCM, Tableau, and advanced Excel to support compensation analytics and leadership decision-making
• Delivered executive insights on compensation cost, turnover, incentive outcomes, and workforce trends to support business and talent decisions
• Serve as trusted advisor on complex compensation matters including offers, retention, organizational changes, and compensation strategy execution

HR partner supporting North America manufacturing and corporate operations in a lean, high-growth HR environment.

• Built foundational HR infrastructure across talent acquisition, onboarding, compensation, and performance management processes
• Designed and operated hiring engine that closed 50+ roles in under 10 months across manufacturing, R&D, operations, and corporate functions
• Implemented HRIS and ATS capabilities to improve workforce visibility, reporting, and operational scalability
• Partnered with operations leaders to support organizational growth, hiring strategy, and workforce planning
• Created first Employee Handbook, integrating safety and quality culture into onboarding and performance management processes

Facilitated workforce scaling and HR operations in large technology organizations to meet growth demands.

• Led campus recruiting and national talent pipeline programs supporting large-scale workforce growth
• Optimized recruiting operations and workforce processes, improving efficiency and reducing operational costs
• Managed employment contract strategy under China’s Labor Contract Law amendments, balancing compliance, cost, and business continuity
• Led HRIS migration initiatives including data mapping, workflow redesign, and governance controls