Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Watford

Tyler,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Claims Resolution Specialist

Allstate
05.2024 - 05.2025
  • Coordinated services such as estimates, repairs and replacement rentals.
  • Utilized advanced analytical skills to identify inconsistencies or discrepancies in claims documentation.
  • Reduced claim resolution times with thorough investigation and effective communication among involved parties.
  • Developed strong relationships with clients and stakeholders through consistent professionalism and clear communication.

Lead Warehouse Worker

Target Distribution Corporation
10.2019 - 05.2024
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Improved warehouse efficiency by streamlining processes and implementing best practices.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Ensured compliance with government regulations regarding hazardous materials handling, promoting safe working environment for all staff members involved in these processes.

Caregiver, Special Needs

Breckenridge Village
11.2022 - 11.2023
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Participated in ongoing professional development opportunities to stay current on best practices for supporting specific needs of each client population served.
  • Kept complete and accurate records, documenting care and patient progress.
  • Recorded status and duties completed in logbooks for management.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

Bachelor of Science - Business Administration

Colorado Technical University
Online
06.2024

Skills

  • Microsoft Outlook
  • Microsoft Excel
  • Punctual and Dependable
  • Self-Motivated and Disciplined
  • Operations Support
  • Teamwork and Collaboration
  • Clear Communication
  • Complex Problem-Solving
  • Customer Service
  • Time Management
  • Reports and Spreadsheets Generation

Timeline

Claims Resolution Specialist

Allstate
05.2024 - 05.2025

Caregiver, Special Needs

Breckenridge Village
11.2022 - 11.2023

Lead Warehouse Worker

Target Distribution Corporation
10.2019 - 05.2024

Bachelor of Science - Business Administration

Colorado Technical University

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Susan Watford