Susan Welter
Baden,Pa
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
10
10
years of professional experience
Work History
Inter Human Resource Special
The Dines Group
Pittsburgh, PA
09.2023 - Current
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
Admissions representative
south college
02.2020 - Current
- Incoming calls from prospective students were sourced through targeted and creative marketing techniques
- Welcome students by actively participating in enrolling procedures (necessary paperwork, campus tours, financial aid, and obtaining schedules
- Educate potential students about programs, services outcomes
- Assist students on selecting their programs of study based on professional judgement, test scores, high school, and college transcripts.
Senior. Customer Service Rep
Aetna Insurance
07.2014 - 02.2020
- Answered provider calls, Maintained service quality by monitoring and mentoring customer service staff
- Verify documentation and supporting information with the use of different database systems
- Helped improve the performance of the team by providing effective training, support, and mentoring to help improve performance strategies.
Education
MBA - Organizational Leadership
South College - Asheville
Pittsburgh, PA08-2024
BACHELOR OF BUSINESS WITH CONCENTRATION IN HUMAN RESOURCES -
09.2023
Assosiates in specialized billing, career training academy -
Skills
- Spreadsheet tracking
- Team Collaboration
- Microsoft Office Suite
- Data Management
- Creativity and Innovation
- Outstanding communication skills
- Complex Problem-Solving
- Brand Development
- Administrative tasks
- Project Management
- Analytical mindset
- Data Interpretation
- Multitasking and Organization
- Recordkeeping
- Scheduling
Accomplishments
- Presidents List
- Deans List
References
References available upon request.
Timeline
Inter Human Resource Special
The Dines Group
09.2023 - Current
Admissions representative
south college
02.2020 - Current
Senior. Customer Service Rep
Aetna Insurance
07.2014 - 02.2020
MBA - Organizational Leadership
South College - Asheville