Susan Whalen
West Babylon,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Insurance/Billing Specialist
Babylon Dental Care
Patchogue, NY
12.2022 - 12.2023
- Enhanced claim accuracy by meticulously reviewing and verifying patient insurance information.
- Streamlined billing processes for improved efficiency through the implementation of electronic payment systems.
- Reduced processing time with thorough pre-authorization requests, ensuring prompt approvals for patient procedures.
- Increased revenue collection by diligently pursuing outstanding claims and negotiating with insurance companies.
Revenue Cycle Specialist
The Smilist
Great Neck, NY
04.2019 - 12.2022
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Streamlined the revenue cycle process for improved efficiency and faster payment collection.
- Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
Education
Associate of Applied Science - Business Administration
SUNY Farmingdale
Farmingdale, NYSkills
- Accounts Receivable Management
- Problem Solving
- Insurance Verification
- Organizational Skills
Timeline
Insurance/Billing Specialist
Babylon Dental Care
12.2022 - 12.2023
Revenue Cycle Specialist
The Smilist
04.2019 - 12.2022
Associate of Applied Science - Business Administration
SUNY Farmingdale