Susan Wickham
adminastative/retail
Port St. Lucie ,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Manager/ KTP
Public Storage
10.2021 - Current
- Open and close office. Handle petty cash. Make bank deposits. Day to day tasks in office and on property. Answer phones and give good customer service at property. Clean storage units and property grounds. Training new hires to be Public Storage ready when put at a property on their own.
Housekeeper Manager
Lime Tree Inn
04.2015 - 10.2015
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Managed laundry sorting, washing, drying, and ironing.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Established and enforced safety protocols and guidelines for staff.
Education
High School Diploma -
Grand Junction High School
Grand Junction, CO05.1999
Skills
- Sales and Marketing
- Customer Relationship Management
- Contract Development and Management
- Lead Generation
- Team Leadership
- Verbal and Written Communication
- Time Management
- Administration and Reporting
Timeline
Manager/ KTP
Public Storage
10.2021 - Current
Housekeeper Manager
Lime Tree Inn
04.2015 - 10.2015
High School Diploma -
Grand Junction High School
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