Susan Wilcheck
Maineville,OH
Summary
Passionate Telephone Triage Nurse with 12 years of experience assessing patient condition both in person and over phone. Assists individuals in need of medical attention in understanding insurance coverage and urgency of medical conditions. Supporting comprehensive recovery through education and sound medical advice. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Phone Triage Registered Nurse
Trihealth For Women
07.2011 - Current
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider
- Refill patient's prescriptions per office policy
- Review and interpret patients labs, alert MD to abnormal results
- Order blood work in response to gather medical information
Preop/recovery Room Registered Nurse
The Urology Center
07.1999 - 09.2007
- Conducted thorough post-operative patient assessments to determine patient condition and readiness for discharge.
- Monitored patient vitals, alertness, breathing and pain levels to notify assigned physician of observed complications.
- Obtained and administered medications or intravenous solutions to patients to decrease pain levels and replace lost fluids.
- Coordinated and consulted with healthcare team members to implement, plan and assess patient care plans.
- Thorough preoperative assessment along with starting intravenous access for intraoperative procedure.
- Teaching patients and family post operative treatments and care.
Education
Associate Degree In Nursing - Nursing
Lasell Jr College
Newton, MA06.1986
Skills
- Data Collection
- Health Screening
- Unit Administration
- Chronic Disease Management
Additional Information
37 years of nursing experience in a variety of areas, Intensive and Coronary care, Pacu, Same day Surgery ,Ob/Gyn.
Timeline
Phone Triage Registered Nurse
Trihealth For Women
07.2011 - Current
Preop/recovery Room Registered Nurse
The Urology Center
07.1999 - 09.2007
Associate Degree In Nursing - Nursing
Lasell Jr College
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