Summary
Work History
Education
Skills
Timeline
Intern

Susan Wilcox

Brookfield,New York

Summary

Accomplished LPN Nursing Supervisor at Presbyterian Homes, I excel in nursing management and effective communication, enhancing patient outcomes through quality improvement initiatives and fostering professional growth among staff. Demonstrated success in reducing medication errors and improving patient satisfaction, leveraging skills in critical thinking and patient advocacy for optimal care.

Work History

LPN Nursing Supervisor

Presbyterian Homes
  • Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
  • Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
  • Promoted continuity of care by accurately documenting all pertinent information in electronic medical records systems.
  • Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
  • Served as a liaison between physicians, patients, and families to ensure clear communication regarding care plans and progress updates.
  • Mentored junior nurses, fostering professional growth and enhancing overall team performance.
  • Mitigated risks and managed crisis situations effectively, ensuring patient safety and promptly addressing any concerns.
  • Developed strong relationships with patients and families, providing emotional support and education on care plans.
  • Collaborated with interdisciplinary teams to design personalized care plans for optimal patient outcomes.
  • Provided constructive feedback during performance evaluations for LPNs under my supervision, promoting continuous professional growth.
  • Improved patient satisfaction scores with compassionate nursing care tailored to individual needs.
  • Reduced medication errors by implementing thorough checks and balances during medication administration processes.
  • Streamlined workflow for improved efficiency by effectively delegating tasks to LPN staff.
  • Achieved high-quality patient outcomes by consistently monitoring and evaluating nursing interventions.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Worked at least Number hours per month as floor nurse to maintain clinical proficiency.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Administered medications and injections to patients.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Monitored patient health conditions to report changes to assigned physician.
  • Helped patients complete bathing, dressing and eating.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Reviewed patient history to verify conditions and current medications.
  • Delivered emotional support to patients and families during challenging times.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Evaluated patient histories, complaints, and current symptoms.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.

Education

RN - Nursing

Morrisville State College
Norwich, NY

LPN - Nursing

Chenango County BOCES
Norwich, NY
06.2003

Skills

  • Nursing management
  • Vital signs monitoring
  • HIPAA compliance
  • Clinical judgment
  • Preventive care
  • Patient confidentiality
  • Quality improvement
  • Geriatric care
  • Diabetes management
  • Home health care
  • Multitasking and organization
  • Patient education and advocacy
  • Patient care
  • Critical thinking
  • Direct patient care
  • Task delegation
  • Care monitoring
  • Staff supervision
  • Quality assurance
  • Patient counseling
  • Conflict management
  • Cardiopulmonary resuscitation CPR
  • Medical administration
  • Medical records management
  • Nursing assignments
  • Medication tracking
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Responsible and dependable
  • Problem-solving abilities
  • Multitasking
  • Dementia knowledge and care
  • Adaptable and flexible
  • Reliability
  • CPR certification
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Activities of daily living adls
  • Patient education

Timeline

LPN Nursing Supervisor

Presbyterian Homes

RN - Nursing

Morrisville State College

LPN - Nursing

Chenango County BOCES
Susan Wilcox