Susan Wilkerson
Tomball,TX
Summary
Human Resources professional that leads Human Resources practices and objectives that will provide an employee-oriented; high performance culture that emphasizes empowerment, quality, productivity, and standards; goal attainment, and the recruitment and ongoing development of a superior workforce. Responsible for the development of processes and metrics that support the achievement of the organization's business goals. Areas of expertise include employment law, employee recruitment and retention, performance management, leadership coaching and mentoring, succession planning, employee development, conflict resolution, benefits and compensation, worker’s compensation, HR records management, HR policies development and compliance. Demonstrated success in developing team building programs, writing personnel manuals, polices, job descriptions and reports, talent development and management, HRIS system implementations, acquisitions and mergers. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
11
11
years of professional experience
Work History
HR Manager
Oxerra Americas LLC
05.2023 - Current
- HRIS full cycle design and implementation
- Provide efficient HR processes to meet business needs, including Performance management, disciplinary and grievance actions
- Employment and compliance with regulatory requirements
- Employee induction and development
- Employee relations, services, and counseling
- Policy development and documentation
- Recruitment and staffing
- Provide expert advice and coaching to Site Managers on all aspects of the employment relationship, to meet business needs and comply with legislation
- Implement HR Development programs for the business
- Ensure open, consistent, effective, and efficient communication in the organization and senior management
- Keep up to date with developments in local HR legislation and best practices, adapting and developing local policies/practices where appropriate
- Coordinate, design, and execute appropriate HR functional strategies, and ensure overall alignment and consistency within the organization.
Regional HRBP
Huntsman
02.2022 - 04.2023
- Responsible for establishing the Costa Rica Global Business Services location, recruiting and onboarding 56 people in 3 months
- Lead, drive, and own HR change management activities and programs based on business strategy
- Drive key projects involving HR matters such as know how build up, strengthening competencies, organizational design, change management
- Be the main point of contact for HR related matters to the Leadership Teams
- Challenge, coach, advise provide solutions to the business
- Ensure proper Coordination of HR activities and ensure full coordination with the satellites sites to implement or drive objectives for the corporate associates
- Own the HR budget, own the restructuring personnel cost and savings, and any other financials matters specific to personnel matters
- Contribute to the development and implementation of people development, succession and career planning which are in line with the company’s business objectives and HR strategy, to strengthen performance driven culture
- Lead potential compliance investigation/ issues
- Prepare, develop communication materials in collaboration with the Global HRBP and the VP Communication to ensure consistency approach
- Work closely with the HR Center Of Expertise
- Ensure that programs, tools and actions are fully aligned to the Regional and local regulations and aligned with our EHS and Ethics and Compliance policy.
Director, Human Resources
HMT LLC
03.2021 - 03.2022
- Promoted to Director
- Overall strategic management of the HR department, supporting over 1000 employees globally
- Manages a team of 5 including; Payroll Manager, HR Generalist Domestic, HR Generalist International, Benefits Administrator and Receptionist
- Led the HR implementation for two company acquisitions
- Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention
- Participating in several committees across the organization
- Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management
- Implemented a new hire process for the organization by centralizing the hiring process for HMT as an organization
- Implemented a new HRIS system (ADP Workforce Now) for overall HR management including time entry for all field service
- Chair the Compensation Committee reporting to the Board of Directors
- Implemented training programs for employees from Project Management to field services
- Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance
- Develops and implements departmental budget
- Facilitates professional development, training, and certification activities for HR staff.
Human Resource Manager
HMT LLC
02.2019 - 03.2022
- Overall strategic management of the HR department, supporting over 1000 employees globally
- Manages a team of 5 including; Payroll Manager, HR Generalist Domestic, HR Generalist International, Benefits Administrator and Receptionist
- Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention
- Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs
- Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management
- Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system
- Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management
- Develops and implements departmental budget
- Facilitates professional development, training, and certification activities for HR staff.
Human Resource Manager
WDVGL
02.2018 - 01.2019
- Overall strategic management of the HR department, supporting over 100 employees
- Responsible for managing all employee relations matters
- Responsible for talent management including full circle employee recruitment and retention
- Developed and implemented a performance management system and employee development and training program
- Negotiate benefit plans for the company including, health, life, short term and long disability and the 401K programs
- Develop a company compensation structure including promotion and transfers
- HR records management, HR policies development and compliance
- Developing team building programs, writing personnel manuals, polices, job descriptions, analysis and reports
- Develop and manage a training program for all employees from the manufacturing positions to the professional positions
- Serve as the HSE coordinator for the laboratory facility
- Including OSHA reporting and safety audits
- Represent the company in all legal matters, including workers compensation cases.
Human Resource Manager
Kongsberg Automotive
05.2017 - 02.2018
- Overall strategic management of the HR department in Willis, TX, supporting 120 employees, including development and compensation, training, succession planning, company policies, recruitment and retention and employee relations
- Member of the management team, providing comprehensive guidance and support on all matters relating to HR
- Development of HR strategies in line with corporate policy and guidelines and provide HR management in lined with the corporate definitions of local HR responsibilities
- Recruitment, selection and induction of all new employees, in line with associated processes and procedures
- Overseeing the management of employee performance and ensuring line managers work within company / legal guidelines
- Negotiations with employee representatives regarding company policy, benefits & wages, employee issues etc
- Serve as the HSE coordinator for the facility
- Development and implementation of employee training and development programs, in conjunction with other VP HR
- Supporting organizational and management team development
- Investigation of employee related incidents and reporting significant events where appropriate
- Supervise one support staff
- Knowledge of HR ERP systems, SAP, Workday, Vista.
Human Resource Manager
Universal Steel America, Inc.
06.2014 - 04.2017
- Overall management of the corporate HR department, supporting two locations, Houston, Texas and Chicago, Illinois
- Supporting 106 employees
- Responsible for managing all employee relations matters
- Responsible for talent management including full circle employee recruitment and retention
- Developed and implemented a performance management system and employee development and training program
- Negotiate benefit plans for the company including, health, life, short term and long disability and the 401K programs
- Develop a company compensation structure including promotion and transfers
- HR records management, HR policies development and compliance
- Developing team building programs, writing personnel manuals, polices, job descriptions, analysis and reports
- Develop and manage a training program for all employees from the manufacturing positions to the professional positions
- Represent the company in all legal matters, including workers compensation cases
- Member of the Quality Steering Team (QST) to assist in the management of the ISO:9001 program for the Crete, IL facility
- Leading the development of a comprehensive safety program for the company as a whole, complying with OSHA standards
- Supervise three support staff.
Human Resource Generalist
Dynamic Analysis Group
05.2013 - 06.2014
- Provide HR Generalist support for the organization, support talent management across the organization, job analysis and the job evaluation process, performance management process and development process, create and implement the employee handbook of policies and guidelines
- Overall office management, Implementation of office procedures and policies
- Travel arrangements, scheduling of meetings and conferences
- Track schedules and deadlines and maintain a workable filing system
- Supervise receptionist and oversee day to day duties.
Education
Bachelor of Arts -
Texas A&M University, College Station
01.1996
Skills
- HR policies and procedures
- New Employee Orientation
- HR processes
- Retention Strategies
- Payroll Administration
- Employee Relations
- Compensation and benefits
- Employment law compliance
- HR software proficiency
- Diversity and Inclusion
- Onboarding and Orientation
- Performance Management
- Organizational Development
- Training programs
Volunteer Committees
- HR Houston University Liaison Committee
- HR Houston General Committee Volunteer
Professional Societies
- Society for Human Resources
- HR Houston
Timeline
HR Manager
Oxerra Americas LLC
05.2023 - Current
Regional HRBP
Huntsman
02.2022 - 04.2023
Director, Human Resources
HMT LLC
03.2021 - 03.2022
Human Resource Manager
HMT LLC
02.2019 - 03.2022
Human Resource Manager
WDVGL
02.2018 - 01.2019
Human Resource Manager
Kongsberg Automotive
05.2017 - 02.2018
Human Resource Manager
Universal Steel America, Inc.
06.2014 - 04.2017
Human Resource Generalist
Dynamic Analysis Group
05.2013 - 06.2014
Bachelor of Arts -
Texas A&M University, College Station
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