Susan Wilson
Crofton,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Senior Support Staff Associate
Christian Co. Health Department
Hopkinsville, Kentucky
11.1996 - 07.2021
I was a clerk for 25 years. My job was to work up patients for services at the Heath Department. This consists of verifying addresses, phone numbers,income and insurance information. I also made appointments for the services the patient was needing. We would get payment at the end of services being provided, if they did not have insurance.
Education
High School Diploma -
Christian County High School
Hopkinsville06-1996
Skills
- Data entry
- Insurance verification
- Appointment scheduling
- Customer service
- Patient record management
- Payment processing
- Record keeping
- Effective communication
- Time management
- Attention to detail
- Team collaboration
- Telephone assistance
- Schedule coordination
- Document and file management
- Appointment coordination
- Confidentiality maintenance
- Clerical support
- Cash deposit preparation
- Office equipment maintenance
- Recordkeeping and bookkeeping
- Accounting operations
- Multi-line telephone systems
- Check-ins
- Client relations
- Schedule maintenance
- Records management systems
- Policy enforcement
- Telephone and email etiquette
- Schedule management
- Microsoft office
- Multi-tasking
- Multitasking
References
Melissa Caldwell 5491 Blue Springs Road Cadiz.Ky 42211 270 348-3728 Jo Ellen Jackson 154 North Madisonville Street Crofton,Ky 42217 270 348-6555 Darlene Caballero 13200 South Road Cadiz,Ky 42211 270350-8111
Timeline
Senior Support Staff Associate
Christian Co. Health Department
11.1996 - 07.2021
High School Diploma -
Christian County High School