To secure a position as a data entry clerk. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Direct Support Staff( Supervisior)
Bancroft Neurohealth INC.
2018.12 - Current
Maintaining work schedules for staff, creating monthly activity calendar for individuals with disabilities, managing and transporting individuals to doctors appointments, maintaining quality of care for homes individuals live in. Training staff on new IEP's and behavior protocol's, Documenting case notes, critical issues and contacting families when necessary, Reviewing MAR and updating new or Discontinued medications.
Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
Assisted clients with daily living tasks for increased autonomy and satisfaction.
Medical Assistant
Rowan Osteopathic Medicine
2018.07 - 2021.12
EPIC Super User,
assisting with monthly office meetings, orchestrating morning huddles
transitioning computer programs from centricity to EPIC
insurance verification, referral intake
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Hybrid setting
Registered Medical Assistant/Medication management/ Family Practice
Virtua Medical Group
2017.12 - 2018.12
Taking pt vitals and giving immunizations
inputting info into Nextgen/ Epic, Use of Navinet and Sorian,
Preparing patient charts for the week
Refilling medications, scheduling appointments, training staff/ patients on administering medications
Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Called and faxed pharmacies to submit prescriptions and refills.
Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Taught patients about medications, procedures, and care plan instructions.
Registered Medical Assistant/CSS department
Virtua Medical Group
2013.12 - 2017.12
Inputting lab results in nextgen and Epic
Communicated with insurance companies regarding prior authorization of medications,insurance verification, referral intake
Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
Collaborated with the healthcare team to create personalized care plans for patients.
Ensured accurate billing by diligently verifying insurance information for each patient visit.
Obtained client medical history, medication information, symptoms, and allergies.
Certified Support Staff
Community Options Inc.
2014.05 - 2017.11
Administered Medication, Assisted with hygiene and daily activities, Scheduled residents appointments
Responsible for resident’s daily logs.
Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
Assisted clients with daily living tasks for increased autonomy and satisfaction.
Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
Direct Support Staff
Arc of Burlington County
2006.07 - 2013.05
Improved client well-being by providing emotional support and fostering strong relationships.
Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased independence.
Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
Served as a reliable point of contact between clients'' families and care providers to ensure continuity of care across settings.
Education
Professional Medical Assistant -
Harris School of Business
Cherry Hill, NJ
09.2014
High School Diploma -
Willingboro High School
Willingboro, NJ
06.2004
Skills
Vital signs
Phlebotomy and injection
ECG's
Specimen Collections
Sterilization techniques
Medical charting
Patient scheduling
Claims processing
Microsoft Office Suites
Data Entry
Laboratory Testing
ICD-10 and CPT programs
CPR/ First Aid certified
EPIC
Nextgen
HIPAA Compliance
Training
Lourdes Medical Associates, Willingboro, NJ, 08/2014, 09/2014, Professional Medical Assistant, 180, Verification of patient insurance eligibility, Vitals, Assisted Physician in minor surgical procedures, Use of autoclave, Cleaning and stocking of patient rooms, Patient histories, Use of EHR & EPM
Certification
Licensed Esthetician
CPR/First Aide
Registered Medical Assistant
Timeline
Senior Direct Support Staff( Supervisior)
Bancroft Neurohealth INC.
2018.12 - Current
Medical Assistant
Rowan Osteopathic Medicine
2018.07 - 2021.12
Registered Medical Assistant/Medication management/ Family Practice
Virtua Medical Group
2017.12 - 2018.12
Certified Support Staff
Community Options Inc.
2014.05 - 2017.11
Registered Medical Assistant/CSS department
Virtua Medical Group
2013.12 - 2017.12
Direct Support Staff
Arc of Burlington County
2006.07 - 2013.05
Professional Medical Assistant -
Harris School of Business
High School Diploma -
Willingboro High School
Licensed Esthetician
CPR/First Aide
Registered Medical Assistant
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Alexis SistrunkAlexis Sistrunk
Direct Support Professional at Bancroft NeurohealthDirect Support Professional at Bancroft Neurohealth