Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Susana Arevalo

Site Coordinator
San Jacinto,CA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments.. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Site Coordinator implementing and maintaining education programs and services and serves as trusted resource to patrons, school personnel and executive board. Successfully maintains staffing and resources to achieve program objectives within budget.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

After-School Site Coordinator

Boys And Girls Club
Perris, CA
08.2017 - Current
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Maintained program files, records, databases and websites to gather research and prepare and submit monthly reports.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Resolved problems, improved operations and provided exceptional service.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Updated reports, managed accounts and generated reports for company database.
  • Input daily attendance information into office database for Boys and Girls Club of America.

Dining Room Server

Brookdale Senior Living
Hemet, CA
05.2013 - 09.2015
  • Stayed up-to-date on daily menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished table, wait staff and kitchen supplies.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Price Accuracy Coordinator

Kohls Department Store
Menifee, CA
10.2012 - 05.2013
  • Exceptional computer skills
  • Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.

Shift Leader

Togo's Eatery
Upland, CA
06.2009 - 01.2012
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Regulated pricing, inventory count and supply during shift hours.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Quickly and accurately counted drawers at start and end of each shift.

Cashier

El Pollo Loco
Ontario

Education

Administrative Assistant

Penn Foster Career School
Scranton, PA
02.2017 - 12.2017

Bachelor of Science - Criminal Justice

Westwood College
Ontario
08.2010 - 05.2013

Skills

Excellent multi-tasking ability

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Accomplishments

  • Achieved the highest amount raised for our Great Futures Campaign through effectively reaching out to city Officials and local business.
  • In 2019 I was awarded Employee of the year with 2 promotions within a year.
  • Successfully completed Director's training at the top of the class.

Timeline

After-School Site Coordinator

Boys And Girls Club
08.2017 - Current

Administrative Assistant

Penn Foster Career School
02.2017 - 12.2017

Dining Room Server

Brookdale Senior Living
05.2013 - 09.2015

Price Accuracy Coordinator

Kohls Department Store
10.2012 - 05.2013

Bachelor of Science - Criminal Justice

Westwood College
08.2010 - 05.2013

Shift Leader

Togo's Eatery
06.2009 - 01.2012

Cashier

El Pollo Loco

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Susana ArevaloSite Coordinator