Summary
Overview
Work History
Education
Skills
Cra Award Recipient - Year
Awards
Advisory Board Member
Education And Licensing
Languages
References
Timeline
Generic

Susana Bravo

Folsom,CA

Summary

Executive Assistant with extensive project management and event planning experience at Tri Counties Bank. Proven track record of enhancing stakeholder engagement and streamlining operations through effective communication and meticulous attention to detail. Successfully supported executive leadership while managing multiple projects in fast-paced environments, consistently delivering high-quality results. Recognized for exceptional organizational skills, adaptability, and a strong work ethic, with a commitment to providing outstanding customer service and meeting company needs.

Overview

29
29
years of professional experience

Work History

Executive Assistant & Building Manager

Tri Counties Bank
Roseville, CA
01.2017 - Current
  • Coordinated complex calendars and scheduled appointments for executive leadership team.
  • Facilitated community events to enhance stakeholder engagement.
  • Managed onboarding processes for executives, ensuring smooth transitions into roles.
  • Oversaw daily building operations, ensuring compliance with safety regulations.
  • Organized travel arrangements for business trips in accordance with company policies.
  • Prepared reports, presentations, and documents requested by executive staff.
  • Maintained confidentiality of sensitive information while managing office supply inventory.
  • Conducted research and analysis to support report preparation and decision-making.

Administrative Assistant

Wells Fargo Bank, N.A.
Sacramento
01.2004 - 01.2017
  • Supported two District Managers in a fast-paced market environment.
  • Assisted Store Managers and Regional Consultants with operational needs.
  • Organized and managed multiple schedules and calendars for efficiency.
  • Compiled, sorted, and distributed reports across various teams.
  • Facilitated meetings and community events to boost engagement.
  • Executed clerical tasks, including accurate reconciliation of PCards and Expense Reports.
  • Resolved customer concerns promptly, ensuring effective solutions.
  • Maintained district SharePoint sites while advising Store Managers on best practices.

Marketing & Incentive Comp Analyst

Wells Fargo Bank, N.A.
Folsom, California
01.2001 - 01.2004
  • Coached and analyzed operational data from Sales Tracking System for branch personnel.
  • Developed sales correction policies and training materials to ensure compensation report accuracy.
  • Created and maintained databases while overseeing network administration and maintenance.
  • Tracked and updated team member sales through company database.
  • Simplified research process by developing partner referral system.
  • Implemented process improvements, resulting in increased productivity.
  • Assessed key performance indicators for actionable campaign enhancements.
  • Summarized data analyses and provided recommendations in comprehensive reports.

Administrative Assistant

Wells Fargo Bank, N.A.
Sacramento & Davis, California
04.1997 - 01.2001
  • Streamlined customer service and office management processes for Market President.
  • Coordinated travel arrangements and maintained calendars to optimize scheduling efficiency.
  • Developed training materials for onboarding new employees, enhancing integration.
  • Managed filing systems to ensure organized and confidential documentation.
  • Processed expense reports while overseeing office supply inventory effectively.
  • Created schedules for banking staff, ensuring optimal coverage at all times.
  • Gathered and documented data from various internal and external sources for reporting.
  • Organized logistics for team meetings and events to improve overall productivity.

Administrative Assistant/Marketing Assistant

CompuCom Systems Inc.
Sacramento, California
01.1997 - 01.1998
  • Coordinated large trade shows, seminars, and conferences to enhance company visibility.
  • Created flyers and advertisements for vendors to promote services effectively.
  • Maintained marketing program budgets to ensure financial efficiency.
  • Sold advertising space in Government Book to increase vendor partnerships.
  • Implemented office procedures that streamlined operations and improved overall efficiency.
  • Provided customer service support by handling inquiries and directing calls professionally.
  • Scheduled appointments between clients and internal staff, optimizing communication flow.
  • Organized files, developed spreadsheets, and maintained an orderly front desk environment.

Education

Project Management -

UCDavis Extention
01.2006

Bachelors of Science - Business with a concentration in Marketing

UC Davis
01.2000

Skills

  • Microsoft applications
  • Business intelligence tools
  • Sales tracking systems
  • Customer relationship management
  • Staff development
  • Project management
  • Office administration
  • Travel coordination
  • Event planning
  • Compliance oversight
  • Problem solving
  • Interpersonal communication
  • Time management
  • Report analysis
  • Attention to detail

Cra Award Recipient - Year

2022

Awards

  • Service Excellence Award (2012-2017)
  • Diversity Champion Award, 2012
  • La Raza Galeria Posada & Major Kevin Johnson, 2012
  • Sacramento State Campus Card Program, 2012
  • Univision & Sacramento State 1st, 2nd and 3rd Annual Education Fair (Educacion es el momento), 2012
  • Univision Blood Drive -4 years
  • Slavic Chamber of Commerce Mixer 2015-2016
  • Rainbow Chamber Mixer 2014-2016
  • Aloha Festival
  • Hispanic Chamber of Commerce Annual Gala, 2012
  • The Chevo Fund – Golf Tournament, 2012
  • Sacramento KINGS Wells at Work, 2012
  • Focus on the Community Volunteer Award 2016
  • Sacramento Area Women’s Chamber of Commerce, 2014
  • Alliance Mixer (Hispanic, Black and Asian Chamber of Commerce), 2014-2017
  • Volunteer of the Year Award, 2017
  • President’s Club Award (2018-2023)

Advisory Board Member

UC Davis Children’s Miracle Network, 01/01/13, Present

Education And Licensing

  • UC Davis, Bachelors of Science in Business with a concentration in Marketing, 06/01/00
  • UCDavis Extension, Project Management, 06/01/06

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Executive Assistant & Building Manager

Tri Counties Bank
01.2017 - Current

Administrative Assistant

Wells Fargo Bank, N.A.
01.2004 - 01.2017

Marketing & Incentive Comp Analyst

Wells Fargo Bank, N.A.
01.2001 - 01.2004

Administrative Assistant

Wells Fargo Bank, N.A.
04.1997 - 01.2001

Administrative Assistant/Marketing Assistant

CompuCom Systems Inc.
01.1997 - 01.1998

Project Management -

UCDavis Extention

Bachelors of Science - Business with a concentration in Marketing

UC Davis

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