Susana Gallego Guarin
Legal Intake Specialist, Bilingual
Silver Spring
Summary
Bilingual (English/Spanish) professional with a Bachelor’s degree in Psychology and hands-on experience supporting vulnerable individuals, children, and families in educational and community settings. Experienced in client intake, individualized support, group facilitation, and confidential documentation. Passionate about providing compassionate, organized, and ethical support to make a positive impact in underserved communities.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Paraeducator
Montgomery County Public Schools
08.2024 - Current
- Supported the lead teacher in managing a diverse classroom of 24 students.
- Assisted children with individualized learning needs, fostering engagement through hands-on activities.
- Implemented classroom management strategies to maintain a productive and positive learning environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
Au Pair / Nanny
Cultural Care
02.2022 - 02.2024
- Supervision and safety
- Childcare routine
- Educational and recreational activities
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
Organizational Psychologist
Abrasivos de Colombia
10.2020 - 05.2021
- Organizational climate and culture survey and fieldwork
- Profile review and calls to schedule interviews
- Used therapeutic communication techniques to build rapport and guide discussion with patients.
- Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
- Developed survey instruments to accurately measure psychological variables of interest in a variety of populations.
- Conducted literature reviews to inform research direction, contributing valuable context to ongoing studies.
- Fostered a collaborative work environment that encouraged open discussions and problem-solving strategies among team members.
- Managed and maintained sensitive participant data, ensuring strict adherence to confidentiality and ethical guidelines.
- Presented research findings at conferences, promoting collaboration among peers in the field of psychology.
Social Psychologist
Senior care center
01.2019 - 01.2020
- Improved patient outcomes by implementing evidence-based therapeutic interventions in individual and group sessions.
- Facilitated psychoeducational groups focused on topics such as anger management, stress reduction, and social skills development for diverse patient populations.
- Provided consultation services within a multidisciplinary team, offering psychological expertise towards the betterment of overall client care.
- Delivered psychoeducation workshops for families of clients, fostering understanding and support for individuals with mental health issues.
- Maintained detailed records of therapy sessions while adhering to strict confidentiality standards as mandated by HIPAA regulations.
Education
Bachelor's Degree - Psychology
Universidad de San Buenaventura
Colombia01.2020
Skills
Small groups management
Child Development Understanding
Emotional Support
Communication and Collaboration
Efficient organizing and planning
Bilingual (English/Spanish)
Self-reflection
Observational skills
Teamwork and collaboration
Time management
Timeline
Paraeducator
Montgomery County Public Schools
08.2024 - Current
Au Pair / Nanny
Cultural Care
02.2022 - 02.2024
Organizational Psychologist
Abrasivos de Colombia
10.2020 - 05.2021
Social Psychologist
Senior care center
01.2019 - 01.2020
Bachelor's Degree - Psychology
Universidad de San Buenaventura