Susana Gonzalez
Martinez,CA
Summary
Client focused and result driven Esthetician with over 20 years experience working in the esthetics field. Provide custom Esthetic treatments and regimens with precision and care to clients. Friendly, outgoing and personable with focus on delivering excellent customer service.
Overview
20
20
years of professional experience
Work History
Esthetician
Beauty By Susy
07.2003 - Current
- Foster friendly, warm, and exceptional customer experience.
- Sterilize equipment for client treatments.
- Recommended retail products for at-home use.
- Develop customized facial treatment for individual clients to address specific skin care needs.
- Analyze skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
- Work with clients to help understand their long term skin care goals and provided education about basic science and care techniques
- Meet monthly sale and service goals
- Follow up with client post treatment to ensure satisfaction and cross sell other services
Cosmetic Counter Manager
Nordstrom
02.2008 - 06.2011
- Drove sale and serviced the customer
- Communicated business priority to the daily activities to all the associates
- Communicated with vendor and store leadership to execute events based on the marketing calender to achieve sales plan
- Reviewed productivity levels,provide coaching and feedback and partner store leadership on team performance
- Organized and detail-oriented with a strong work ethic
- Inspires teamwork to achieve sales goals and elevate the customer experiences build trust and foster teamwork across the entire beauty department.
Makeup Artist
MAC Cosmetics
12.2006 - 07.2008
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Scheduled onsite and offsite makeup appointments for clientele.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Met daily sales and service goals
Education
Certifacate - Dental Assisting
CSM
San Mateo, CA03.2011
Esthetics Certificate - Esthetics
Miss Marty's Beauty School
San Francisco, CA03.2003
Skills
- Self Starter
- Confident
- Highly Motivated
- Provide exceptional treatments tailored to each client
- Full Facial assessments and reccommendation
- Generate/Maintain client base
- Hydrodermabrasion Treatments
- Chemical Peels
- Celluma Led Device
- Ability to take and read blood pressure
- CPR certified
- Fluent in Spanish
Timeline
Cosmetic Counter Manager
Nordstrom
02.2008 - 06.2011
Makeup Artist
MAC Cosmetics
12.2006 - 07.2008
Esthetician
Beauty By Susy
07.2003 - Current
Certifacate - Dental Assisting
CSM
Esthetics Certificate - Esthetics
Miss Marty's Beauty School
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