Susana Guevara

• Safely and efficiently deliver automotive parts to commercial customers across assigned Florida routes.
• Provide excellent customer service at delivery sites, maintaining a professional and courteous demeanor
• Verify delivery documentation, obtain customer signatures, and report any delivery issues or discrepancies.
• Utilize GPS and routing systems to optimize delivery schedules and minimize delays.

• Optimized staffing levels to meet fluctuating demands without compromising service quality or efficiency.
• Streamlined order fulfillment processes, resulting in faster turnaround times for customers.
• Adapted quickly to changes in industry trends, consistently updating best practices for warehouse operations accordingly.
• Collaborated closely with other departments to address any concerns or issues related to product availability or shipment delays.
• Picking, packing, and shipping orders accurately and efficiently.
• Ability to process incoming and outgoing orders.
• Experience with barcode scanning technology

•Responsible for order entry processing, payment verification via quickbooks and responding a high volume of emails.

•Addressing customer inquiries.

•Worked closely with other team members to ensure a smooth process of orders and a great customer experience.

•Filling documentation, invoices, tracking.

•Generated manual shipping labels.