Susana Pérez
Longmont,CO
Summary
Strategic Outreach Manager with extensive experience in community outreach and event coordination. Developed and implemented initiatives that enhance public engagement and strengthen community connections. Skilled in program management and strategic planning, driving service delivery improvements aligned with organizational goals.
Overview
11
11
years of professional experience
Work History
Outreach Manager/Coordinator
Boulder Public Library District
Boulder, CO 80301
05.2024 - 01.2026
- Developed outreach programs to connect with diverse community groups effectively.
- Coordinated events that promoted library services and resources.
- Managed social media platforms to enhance public engagement.
Member of Board of Directors
Via Paratransit Services
Boulder, CO 80303
11.2020 - 12.2025
- Guided strategic initiatives that improved accessibility and efficiency in paratransit services.
- Collaborated with stakeholders to develop policies that improve service delivery standards.
- Participated in budget reviews to ensure financial sustainability of transportation programs.
- Attended board meetings, participated in discussions, and voted on important matters.
- Provided strategic guidance and oversight to the Board of Directors.
- Monitored performance metrics for effectiveness of operations within established parameters.
- Engaged in fundraising and resource development by reaching out to partners and donors.
- Attended board meetings and reviewed meeting agendas.
Assistant Community Manager
San Lazaro Manufactured Home Park
Boulder, CO 80303
03.2023 - 04.2024
- Coordinated maintenance requests and scheduled service appointments to ensure timely resolution of resident issues.
- Managed resident files and updated important documents in the system.
- Responded to resident concerns promptly, fostering a positive community atmosphere.
- Collected residents' monthly rent payments and submitted bank deposits promptly to maintain cash flow for operational needs.
- Provided administrative support to the Community Manager.
- Assisted residents with lease inquiries and community rules.
Consultant, Member of Board of Directors
Fe y Alegria
Caracas, Venezuela, Distrito Federal
01.2015 - 07.2021
- Led strategic planning initiatives to enhance educational programs and community outreach.
- Analyzed program effectiveness, offering actionable recommendations that strengthened program delivery and impact.
- Facilitated workshops improving educational methodologies for diverse student populations, fostering inclusive learning environments.
- Collaborated with teams developing community outreach programs and resources, enhancing community engagement and support.
- Collaborated with stakeholders to define project scope, objectives and deliverables.
- Managed cross-functional teams to ensure alignment with organizational goals and mission.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
Education
Ph.D. - Chemistry
Stanford University
Palo Alto, CA06-1983
Skills
- Community outreach
- Stakeholder engagement
- Program management
- Project management
- Event coordination
- Event planning
- Partnership development
- Field outreach strategy
- Program implementation
- Program evaluation
- Strategic planning
- Continuous improvement
- Team collaboration
- Diversity & Inclusion
- Multicultural sensitivity
- Problem solving
- Problem-solving abilities
- Community education
Languages
English
Professional
Spanish
Professional
Timeline
Outreach Manager/Coordinator
Boulder Public Library District
05.2024 - 01.2026
Assistant Community Manager
San Lazaro Manufactured Home Park
03.2023 - 04.2024
Member of Board of Directors
Via Paratransit Services
11.2020 - 12.2025
Consultant, Member of Board of Directors
Fe y Alegria
01.2015 - 07.2021
Ph.D. - Chemistry
Stanford University