Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Susana RODRIGUEZ

Hobbs

Summary

Dynamic Store Manager with a proven track record at General Nutrition Center, excelling in team leadership and customer service. Expert in training staff and implementing effective sales strategies, resulting in enhanced customer satisfaction and increased sales. Skilled in inventory management and visual merchandising, fostering a thriving retail environment.

Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.

Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Store Manager

General Nutrition Center, GNC
04.2025 - 11.2025
  • Managed daily store operations, ensuring compliance with company standards and policies.
  • Trained and supported team members in product knowledge and customer service techniques.
  • Implemented visual merchandising strategies to enhance product displays and drive sales.
  • Conducted inventory management processes to maintain optimal stock levels and reduce shrinkage.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Sales Associate

General Nutrition Center, GNC
11.2024 - 04.2025
  • Assisted customers in selecting dietary supplements and health products.
  • Maintained knowledge of product features, benefits, and promotions.
  • Processed transactions accurately using point-of-sale systems.
  • Supported inventory management by restocking shelves and organizing displays.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Hobbs High School
Hobbs
05-2021

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Teamwork and collaboration
  • Training and mentoring
  • Team leadership
  • Employee training
  • Store merchandising
  • Staff supervision
  • Sales strategies
  • Verbal and written communication
  • Employee scheduling

Certification

  • CPT - Certified Personal Trainer

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Store Manager

General Nutrition Center, GNC
04.2025 - 11.2025

Sales Associate

General Nutrition Center, GNC
11.2024 - 04.2025

High School Diploma -

Hobbs High School