Susana Salinas
Montpelier
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with a proven ability to build strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
6
6
years of professional experience
Work History
Residential Counselor
Lund
02.2023 - Current
- Enhance residents quality of life by implementing individualized care plans and providing emotional support.
- Reduce behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Advocate for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
Care and Service Coordinator
Age Well VT
11.2021 - 05.2022
- Identified care needs of individual clients and coordinated responses based on physician advice, insurance limitations and medical devices costs
- Designed individualized care service plans that took into account clients goals and preferences
- Maintained accurate records and full compliance with government regulations and agency guidelines
- Managed a high volume of client requests, ensuring timely and effective service delivery.
Clinical - Patient Enrollment Specialist
DM
02.2021 - 10.2021
- Review statistic enrollment data and prepared reports
- Meet and exceed enrollment and retention goals consistently
- Communicate effectively via telephone, email, and in-person with prospective patients
- Understood and thoroughly explained research studies to potential and current patients
- Provide policy information and maintain compliance
Health Advocate Student Intern
Legacy Community Health Clinic
07.2020 - 05.2021
- Connected community members and patients to primary and preventative health care and social services
- Networked with community partners to identify service opportunities in alignment with the program design
- Enhanced patient care quality by providing educational resources on disease prevention, treatment options, and wellness strategies.
- Promoted patient autonomy by empowering them with knowledge and resources to make informed decisions about their healthcare.
Program Coordinator
SEWA International
03.2019 - 06.2020
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Assisted with community resources, including healthcare, mental health, appointment scheduling, insurance, and food stamps
- Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Case Aide
Southwest Key Programs
03.2018 - 12.2019
- Assisted case management department with filing, closing, and overall daily maintenance of records found in the case files
- Attended all department and program meetings to ensure that up-to-date information is received and provided and that changes to policy or practice are implemented and adhered to
- Provided crisis intervention service to clients and facilitate conflict resolution and evaluate clients' needs and generate referrals for clients for counseling, case management, and medical services
Education
Bachelor of Arts - Social Work
Texas Southern University
Houston, TX05.2021
Skills
- Clientele Development
- Research abilities
- Community-based resources
- Collaboration and Teamwork
- Implementing Client Care Plans
- Volunteer Work Coordination
- Case management
- Client advocacy
- Crisis Intervention
- Confidential case documentation
Languages
Spanish
Native or Bilingual
Timeline
Residential Counselor
Lund
02.2023 - Current
Care and Service Coordinator
Age Well VT
11.2021 - 05.2022
Clinical - Patient Enrollment Specialist
DM
02.2021 - 10.2021
Health Advocate Student Intern
Legacy Community Health Clinic
07.2020 - 05.2021
Program Coordinator
SEWA International
03.2019 - 06.2020
Case Aide
Southwest Key Programs
03.2018 - 12.2019
Bachelor of Arts - Social Work
Texas Southern University
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