SUSANA STIEBER
Tualatin,OR
Summary
In my role as a document scanner, I am detail-oriented administrative professional with experience in high-volume document scanning, accurate data entry, and electronic file management. Skilled in reviewing documents for completeness, organizing and indexing records, maintaining data quality, and handling confidential information with care. Dependable, efficient, and committed to meeting deadlines while providing reliable support.
Overview
13
13
years of professional experience
Work History
Scanner Operator
Coronis Health-Anesthesia
Beaverton , OR
06.2017 - Current
- Prepared charge documents for scanning by eliminating staples, tape or other elements that may impact scan quality.
- Created batch tickets to include organization, document count and dates of service.
- Electronically uploaded charge batches for specific jobs using electronic submission tool.
- Quality controlled and validation of documents identified and corrected page counts on documents.
- Removed filed documents after 30 days
Document Processor
Standard Insurance
Portland, Oregon
08.2016 - 12.2016
- Prepared documents for scanning purposes.
- Imaged documents by reviewing electronic images for clarity and accuracy
- Scanning numerous large volume files.
- Conversion of files to pdf format.
- Physical filing of documents.
Data Entry Processor
Standard Insurance
Portland, Oregon
06.2016 - 08.2016
- Set up new claims for distribution.
- Organized claim forms for photocopying purposes.
- Added new material/documents to file to create new records.
- Used computer software to locate contracts and documents to update files.
Imaging Technician
Standard Insurance
Portland, Oregon
09.2015 - 05.2016
- Imaged documents by reviewing electronic images for clarity and accuracy.
- Entered numerical data into database in a timely and accurate manner.
- Scanned documentation and entered into database.
- Electronic filing of confidential documents
- Electronically exported confidential documents to recognition server.
Office Support
NW Staffing
Beaverton, Oregon
06.2015 - 09.2015
- Assisted with receptionist duties, file organization.
- Effectively listened to understood and clarified client concerns and issues.
- Consistently provided professional friendly and engaging service.
- Resolved customers complaints quickly and efficiently.
- Utilized my bilingual skills to interpret/translate client issues.
Imaging Technician
Standard Insurance
Portland, Oregon
03.2014 - 03.2015
- Prepared (count) of confidential documents, of various volumes, wrote down image counts.
- Scanned barcode on document folders into access database to create document separators.
- Scanned five document folders into one batch, Scanned documents into Kofax system.
- Quality control removed unwanted documents validated documents to confirm the image counts on documents.
- Electronically exported confidential documents to recognition server.
Office Support
Air Liquide
Sherwood, Oregon
08.2013 - 11.2013
- Maintained the front desk and reception area in a neat and organized fashion.
- Managed daily office operations and maintenance of equipment.
- Provided support to manager, management team, team liaison, honoring confidentiality.
- Verification of documents receipts, data entry, reporting, inventory, supply management
- Received and distributed faxes and mail in a timely manner
Education
Associate of Arts - Administrative Office Technology
Delgado Community College
Skills
- Advanced customer service skills
- High volume customer service interactions
- Multi phone line systems
- Conflict resolution
- Empathy skills
- Bilingual(English/Spanish)
- Data entry & filing
- Scanning/Photocopying of Documents
- Microsoft Office proficiency
- Strong organizational skills
Timeline
Scanner Operator
Coronis Health-Anesthesia
06.2017 - Current
Document Processor
Standard Insurance
08.2016 - 12.2016
Data Entry Processor
Standard Insurance
06.2016 - 08.2016
Imaging Technician
Standard Insurance
09.2015 - 05.2016
Office Support
NW Staffing
06.2015 - 09.2015
Imaging Technician
Standard Insurance
03.2014 - 03.2015
Office Support
Air Liquide
08.2013 - 11.2013
Associate of Arts - Administrative Office Technology
Delgado Community College