Susana Zaragoza
Marysville,OH
Summary
Demonstrated strong organizational communication and problem solving abilities, anticipating needs and aligning with executive level priorities to facilitate a seamless transition into an executive assistant role supporting CFO operations with discretion, efficiency, and meticulous attention to detail.
Overview
7
7
years of professional experience
Work History
Office Specialist
Ohiohealth
Delaware, OH
06.2025 - Current
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Documented medical data in patient charts, facilitating accurate records.
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Assistant to RN (MA)- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
Document Data Assistant
Nationwide Children Hospital
Columbus, OH
09.2023 - 01.2025
- In accordance with provisions of approved protocols, the BPC serves as biorepositories for the Children's Oncology Group (COG), NRG Oncology, SWOG.
- Provide quality assurance of imported data, working with quality assurance analysts if necessary.
- Assist coordinator team with distribution of cases, or lab work if needed.
C&E Support Associate
Honda/Kelly Serv
Marysville, OH
09.2022 - 01.2023
- Gathered, organized, and input data into Excel Log/HR Acuity, SAP System/Ariba.
- Reviewed Excel Log/HR Acuity documents for accuracy and completion.
- Ability to manage my work time and work independently.
- Managed confidential correspondence from within the company and potential associates for mergers and acquisitions and payroll/Human Resources documents.
Medical Secretary
Ohio Gastroenterology Group
Reynoldsburg, OH
01.2020 - 09.2022
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patients.
- Managed expert calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
Referrals Specialist
Nationwide Children Hospital
Westerville, OH
10.2019 - 01.2020
- Verified insurance benefits and eligibility for requested procedures.
- Collaborated with medical companies to obtain prior authorization for requested procedures/appointments.
- Received, recorded, and addressed incoming and outgoing communication via telephone and email.
- Ability to work independently.
Education
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Kenzie Academie
Nursing Aide Certificate - undefined
Columbus State Community College
ColumbusHigh School Diploma - undefined
Thomas Worthington High School
Worthington, OH05-2009
Skills
- Patient Admissions & Needs Assessment
- Issue Resolution & Difficult Patient Support
- Insurance Verification & Authorizations
- EHR & Clinical Documentation
- HIPAA Compliance & Medical Terminology
- Data Entry & Record Maintenance
- Microsoft Excel, Word & PowerPoint
- Patient-Centered Communication
LANGUAGES
Spanish - Advanced
Timeline
Office Specialist
Ohiohealth
06.2025 - Current
Document Data Assistant
Nationwide Children Hospital
09.2023 - 01.2025
C&E Support Associate
Honda/Kelly Serv
09.2022 - 01.2023
Medical Secretary
Ohio Gastroenterology Group
01.2020 - 09.2022
Referrals Specialist
Nationwide Children Hospital
10.2019 - 01.2020
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Kenzie Academie
Nursing Aide Certificate - undefined
Columbus State Community College
High School Diploma - undefined
Thomas Worthington High School