SUSAN ARELY MERAZ DIAZ
LA CEIBA , ATLANTIDA ,HONDURAS
Summary
Accomplished Finance Manager with a proven track record at DIPOMER, enhancing financial accuracy and customer satisfaction. Expert in budget forecasting and internal controls, I significantly streamlined processes and ensured compliance. My leadership in training teams and improving supplier relationships has driven tangible improvements in efficiency and service levels.
Overview
6
6
years of professional experience
Work History
Finance Manager
DIPOMER
02.2022 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Created organizational structures to improve accounting and finance functions.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Managed regular finance tracking for numerous branch offices and headquarters expenses.
Invoice Analyst
DIPOMER
12.2019 - 02.2022
- Expedited payment processing by maintaining an organized filing system for all invoices and supporting documentation.
- Ensured compliance with industry regulations, company policies, and internal controls related to invoicing processes.
- Supported month-end close activities, ensuring accurate representation of outstanding invoices in financial statements.
- Participated in special projects as needed, providing valuable insights into potential areas for invoicing improvements or automation opportunities.
- Reduced invoice discrepancies by meticulously reviewing and verifying billing information for accuracy.
- Played a key role in cash flow optimization by monitoring accounts receivable aging reports and proactively addressing past due balances.
- Increased department productivity by training new analysts on proper procedures and best practices.
Cashier Manager
DIPOMER
04.2019 - 12.2019
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Cashier Trainer
DIPOMER
01.2019 - 04.2019
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
- Facilitated cross-training opportunities for employees interested in expanding their skillset beyond their primary roles as cashiers.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
Cashier
DIPOMER
01.2018 - 01.2019
- Welcomed customers and helped determine their needs.
- Operated bank services agencies located in the store.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bacherlors in Law - Law (Pre-Law)
UNIVERSIDAD TECNOLOGICA CENTROAMERICANA
HONDURAS08.2027
High School Diploma -
MAZAPAN SCHOOL
HONDURAS06.2017
Skills
- Budget Forecasting
- Financial Budgeting
- Customer Satisfaction
- Internal Controls
- Supplier relationship development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Finance Manager
DIPOMER
02.2022 - Current
Invoice Analyst
DIPOMER
12.2019 - 02.2022
Cashier Manager
DIPOMER
04.2019 - 12.2019
Cashier Trainer
DIPOMER
01.2019 - 04.2019
Cashier
DIPOMER
01.2018 - 01.2019
Bacherlors in Law - Law (Pre-Law)
UNIVERSIDAD TECNOLOGICA CENTROAMERICANA
High School Diploma -
MAZAPAN SCHOOL
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