Open To Work
Susan "Brittany" Arroyo
Lansing,KS
Summary
Experienced Medical Staff Associate with relevant background in healthcare and CSL Plasma donation center medical support, with proven record of maintaining high standard of care and donor satisfaction while working to ensure smooth center operations and improvement in processing times.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Medical Staff Associate-RN
CSL Plasma Inc.
Kansas City, Missouri
03.2022 - 01.2026
- Conducted health assessments and evaluated donor eligibility for automated plasmapheresis.
- Explained donation procedures to potential donors, ensuring understanding and comfort.
- Monitored donor health during and after donations for safety compliance.
- Counseled donors on reactive and out-of-range test results, referred to community health care resources when appropriate.
- Responded to medically-related questions from both donors and staff.
- Performed duties for other functional areas (registration, screening) as needed to achieve center processing goals overall.
Amazon Delivery Driver
Tyko Logistics
Bonner Springs, Kansas
11.2021 - 03.2022
- Navigated routes efficiently to ensure timely delivery of packages within Amazon guidelines.
- Maintained vehicle cleanliness and functionality through regular inspections.
- Communicated with dispatch to confirm delivery schedules and updates.
- Provided exemplary customer service during deliveries.
- Collaborated with team members to optimize delivery processes.
Infection Control Nurse/Employee Health Nurse sub
Providence Medical Center
Kansas City, KS
11.2020 - 09.2021
- Conducted infection surveillance to identify trends and outbreaks.
- Modified and implemented current infection control protocols and policies for multiple facilities.
- Educated staff on best practices for preventing infections.
- Provided substitute Employee Health Nurse coverage for vaccinations, new employment testing and absence management.
Registered Nurse
Prime Medical
Kansas City, KS
05.2016 - 11.2020
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Administered medications and treatments per physician orders in a fast-paced environment.
- Monitored patient vital signs and reported changes to the healthcare team promptly.
- Provided emotional support to patients, fostering a compassionate care environment.
- Educated patients and families on health management and post-discharge care instructions.
- Documented patient information accurately in electronic health record systems.
- Trained new nursing staff on protocols, procedures, and best practices for patient care.
Education
Associate of Applied Science - Nursing
Kansas City Kansas Community College
Kansas City, KS 08.2012 - 12.2015
Bachelor of Arts - Communication-Journalism
Truman State University
Kirksville, MO 08.1991 - 04.1996
Harrisonville Senior High School
Harrisonville, MOSkills
- Physical health assessment
- Medical response/CPR
- Electronic record documentation/reconciliation
- Strong verbal and written communication skills
- Medical, Reception and Screening proficiency
- Safety/Quality compliance
- Performance under high-stress conditions
Languages
Spanish
Limited
Certification
Registered Nurse- full compact licensure
CLIA certified 2026
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$80000/yr - $200000/yrTimeline
Medical Staff Associate-RN
CSL Plasma Inc.
03.2022 - 01.2026
Amazon Delivery Driver
Tyko Logistics
11.2021 - 03.2022
Infection Control Nurse/Employee Health Nurse sub
Providence Medical Center
11.2020 - 09.2021
Registered Nurse
Prime Medical
05.2016 - 11.2020
Associate of Applied Science - Nursing
Kansas City Kansas Community College
08.2012 - 12.2015
Bachelor of Arts - Communication-Journalism
Truman State University
08.1991 - 04.1996
Harrisonville Senior High School