Susan Caroline Owens
Richmond,VA
Summary
Current college senior looking for more opportunities to apply sports management and marketing experience while still learning new skills and grow professionally.
Overview
3
3
years of professional experience
Work History
Assistant Operations Manager/Marketing and Social Media Coordinator
Traction Sports Performance
08.2023 - Current
- Collaborates with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhances online engagement with creation of compelling content for various platforms.
- Strengthens brand identity with consistent messaging, tone, and visual elements across all marketing platforms.
- Improves communication within multiple teams through regular meetings, updates, and open channels of communication.
- Overlooks facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
ASSISTANT MANAGER
B-Unlimited LSU
08.2021 - 04.2024
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
SUMMER NANNY
The Davis Family
06.2021 - 08.2021
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Managed household tasks such as laundry, light cleaning, and meal preparation to ensure a smooth-running home environment for the family.
SHIFT LEADER AND SERVER
Pablo's Mexican Kitchen
01.2021 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Digital Marketing With A Concentration in Sports
Louisiana State University
Baton Rouge, LA12.2024
Skills
- Operational Efficiency
- Scheduling and Coordination
- Employee Supervision
- Purchasing and planning
- Staff Training and Development
- Leadership
- Social media
- Networking
Timeline
Assistant Operations Manager/Marketing and Social Media Coordinator
Traction Sports Performance
08.2023 - Current
ASSISTANT MANAGER
B-Unlimited LSU
08.2021 - 04.2024
SUMMER NANNY
The Davis Family
06.2021 - 08.2021
SHIFT LEADER AND SERVER
Pablo's Mexican Kitchen
01.2021 - 08.2021
Bachelor of Science - Digital Marketing With A Concentration in Sports
Louisiana State University
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