Susan E. Kaestner
Charlotte,N.C.
Summary
Resourceful First Officer plans and conducts safe flights that adhere to flight plans. Detail-oriented and thorough in maintaining log books. Strong communication skills with air traffic control to respond to all situations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Line Service Technician
Wilson Air Center
02.2024 - Current
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Managed fueling of aircraft and ensured accurate fueling records, maintaining operational readiness at all times.
- Contributed to an increase in repeat customers by providing personalized attention and addressing their unique needs promptly.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
Sales
Bath and Body Works
10.2018 - 05.2023
- Initiated sales, followed through
- Conducted floor moves, Stock and replenishment
Merchandising
American Greetings Corporation
02.2019 - 10.2021
- Conducted revisions/floor moves, Supervised inventories
- Monitored merchandising standards and execution.
Customer Service Manager
Belk South Park Mall
11.2003 - 03.2008
- Collected and counted all days receipts,
- Organized all gift wrap, shipping areas
- Took ownership of customer issues and followed problems through to resolution.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Flight Instructor
Panorama Flight Service Inc.
05.2000 - 10.2003
- Taught flight and ground school courses to private, commercial, instrument students under FAR 141, Conducted photo flights, Conducted commuter flights under FAR 135
- Led multiple training flights to include weather briefings, flight scheduling and safety measures to provide safe flights in training environment.
- Enhanced overall student satisfaction with tailored instruction methods, addressing individual learning needs and preferences.
- Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.
Men's Leather/Cloth Outerwear Production Coordinator
G&F Enterprises/ Kenneth Cole
02.1996 - 02.1999
- Coordinate all aspects of production including:
- New vendor interviews and presentations,
- Write and detail all POs for skin, lining, trim, labeling, and specs
- Overseas and domestic communication and clarification
- Development of trims and accessories; approval of skins, trim, lab-dips, and samples
- Spec all preproduction and production samples
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Created and maintained detailed reports and schedules of all production tasks.
Education
Flight Safety International
Vero Beach, Florida04.2000
MillionAir
Teterboro, New Jersey01.1999
Bachelor of Science - Fashion Design
University of Cincinnati
Cincinnati, Ohio01.1987
Skills
- Teamwork skills
- Navigation proficiency
- Flight deck management
- Instrument interpretation
- Critical decision-making skills
- Passenger Safety
- Technical knowledge
- Emergency Procedures
Certification
- FAA First Class Medical
- ATP Written
Flight Time
- Total- 2172.3
- Multiengine- 148.2
- Pilot-In-Command- 2013.1
- Instructor Pilot- 1568.5
- Night- 246.4
- Actual Instrument- 58.4
- Cross Country- 675.2
- Simulated Instrument- 87.0
Ratings
- Certified Pilot Instructor Airplane Single Engine
- Instrument
- Commercial Pilot Airplane Single/Multi Engine Land
Timeline
Line Service Technician
Wilson Air Center
02.2024 - Current
Merchandising
American Greetings Corporation
02.2019 - 10.2021
Sales
Bath and Body Works
10.2018 - 05.2023
Customer Service Manager
Belk South Park Mall
11.2003 - 03.2008
Flight Instructor
Panorama Flight Service Inc.
05.2000 - 10.2003
Men's Leather/Cloth Outerwear Production Coordinator
G&F Enterprises/ Kenneth Cole
02.1996 - 02.1999
Flight Safety International
MillionAir
Bachelor of Science - Fashion Design
University of Cincinnati
- FAA First Class Medical
- ATP Written
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