CRM & ERP
Susan H Ju
Novi
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bilingual Interpreter
Bromberg & Associates, LLC
09.2022 - Current
- Provided language translation and customer service skills to clients in legal business sectors.
Account Manager
I Tech USA, Inc.
08.2020 - 12.2021
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Business Operations Associate
Pi Distribution Incorporated
01.2018 - 03.2020
- Provided sales, marketing support through knowledge of targeted marketing and strategic sales and increased sales by 25%.
Sales and Marketing Coordinator
I Tech USA, Inc.
02.2014 - 12.2018
- Supported sales staff by providing market trends, account analyses and new product information.
Retail Store Associate
Wig.com
11.2011 - 09.2015
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Some College - Music Performance
Mt. Saint Mary's College
Los Angeles, CAHigh School Diploma -
Victory High School
Van Nuys, CASkills
- Adaptability and multi tasking
- Interpersonal communication
- Analytical and critical thinking
- Problem Solving
- MS Office
- CRM/ERP
Certification
Real Estate License
Software
Languages
Korean
Professional Working
Timeline
Real Estate License
01-2023
Bilingual Interpreter
Bromberg & Associates, LLC
09.2022 - Current
Account Manager
I Tech USA, Inc.
08.2020 - 12.2021
Business Operations Associate
Pi Distribution Incorporated
01.2018 - 03.2020
Sales and Marketing Coordinator
I Tech USA, Inc.
02.2014 - 12.2018
Retail Store Associate
Wig.com
11.2011 - 09.2015
Some College - Music Performance
Mt. Saint Mary's College
High School Diploma -
Victory High School