Susan M. Johnson
Lake Nebagamon,WI
Summary
Dedicated Registered Nurse with 29 years of demonstrated expertise and leadership skills in ambulatory, inpatient, and long term settings. Skilled in assessment, treatment, and discharge of patients in ambulatory and procedural settings with competency in the administration of moderate sedation. Proficient in intrathecal pain pump management, spinal cord stimulation, Endoscopy, Dialysis, ICU, and burn care with certifications in Pain Management and Moderate Sedation.
Currently oversee daily operations in a busy Family Practice clinic. Accomplished in implementing policies and standard work flows to achieve quality measure benchmarks. Proven history of advocating for patient needs and fostering top-quality care in our clinic. Strong desire for continued learning with completion of courses in Health Data Analytics with Microsoft Excel and Ethical Leadership.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Ambulatory RN Supervisor-Hayward Clinic
Essentia Health
Duluth, MN
05.2020 - Current
- Supervisor of daily activities in busy family practice clinic with a staff of 10 providers and 15 Clinical Assistants, LPNs, and RNs.
- Currently coordinate outreach for 15 providers in 10 different specialties.
- Generate and distribute staff, provider, and call schedules to clinic and support staff within the system.
- Track clinic quality metrics, post weekly updates by provider, and contact patients to close gaps in care.
- Created and distributed onboarding binders for incoming CA/RN staff to area clinic Supervisors.
- Developed provider-specific procedure cards to allow staff to assist any provider. These templates were shared with other clinics to develop similar systems.
- Conducted Boot Camps for IPO integration and implemented standardized work flows.
- Address patient concerns and follow up with involved staff.
- Conduct chart scrubbing to ensure lab orders are in and signed prior to patient appointment.
- Address in-basket messages and review expired orders.
- Room patients, conduct Medicare Annual Wellness Visits, and triage walk-in patients.
Ambulatory RN Supervisor-Lakeside Clinic
Essentia Health
Duluth, MN
05.2018 - 05.2020
- Supervisor of daily activities in busy family practice clinic with a staff of 8 providers and 15 Clinical Assistants, LPNs, and RNs.
- Generate and distribute staff, provider, and call schedules to clinic and support staff within the system.
- Track clinic quality metrics, post weekly updates by provider, and contact patients to close gaps in care.
- Created and distributed onboarding binders for incoming CA/RN staff to area clinic Supervisors.
- Developed provider-specific procedure cards to allow staff to assist any provider. These templates were shared with other clinics to develop similar systems.
- Conducted Boot Camps for IPO integration and implemented standardized work flows.
- Serve on inbasket committee to optimize Team Float Coordinator and RN duties in provider inbaskets.
- Address patient concerns and follow up with involved staff.
- Conduct chart scrubbing to ensure lab orders are in and signed prior to patient appointment.
- Address in-basket messages and review expired orders.
- Room patients, conduct Medicare Annual Wellness Visits, and triage walk-in patients.
Staff Nurse
Mariner Outpatient Surgery Center
Superior, WI
02.2015 - 02.2019
- Conducted pre-procedure calls for upcoming GI, eye, and carpal tunnel procedures.
- Assessment and care of patients from admission to discharge.
- General chart prep and set up of patient rooms for upcoming cases.
Pain Center-Endoscopy Staff/Charge Nurse
Essentia Health-SMDC
Duluth, MN
05.2001 - 05.2018
- Conducted pre/post-procedural care, and assisted with EGDs, colonoscopies, injections, and pain procedures.
- Administered Moderate Sedation and monitored patients during procedures.
- Extensive experience in intrathecal pump pain management and adjustment of spinal cord stimulators.
- Assessment, adjustment, and refill of meds in pump under MD supervision. Assisted with dye studies.
- Developed Encompass modules and order sets for all injections in the Pain Center.
- Created an Anticoagulant/Allergy card/system to assist in identifying high risk patients having injections.
- Responsible for writing all grant requests.
- Ordered all supplies for Duluth and Superior Pain Clinics.
- IV "expert", preceptor, and chosen to assist with set-up and training of staff in Brainerd for new Pain Center.
- Facilitated restructuring of patient flow of referrals and scheduling process.
- Interim charge nurse as needed
Burn/ICU Staff Nurse(Charge Nurse-Night Shift), Inpatient Hemodialysis Nurse
Essentia Health-Miller Dwan Medical Center
Duluth, MN
11.1997 - 05.2001
Dwan Nightly check of orders and update of Kardexes.
Floated to different departments as needed.
responsibleemergentlyinpatientsGortex
Staff Nurse/Night Charge Nurse
Howard Young Medical Center
Woodruff, WI
09.1996 - 11.1997
- Assessment and care of patients with a number of different illnesses/needs.
- Hospice/respite care with patients/families.
- Night Charge Nurse-Wrote staff assignments and ensured correct staff to patient ratio for night shift as well as am shift.
- Reviewed all patient orders nightly to assure accuracy.
- Telemetry knowledge.
- General knowledge of hemodialysis and chemotherapy due to volume of patients on floor with these needs.
PM/Night RN Supervisor
St Francis South Nursing Home
Superior, WI
07.1995 - 09.1996
- Managed a 115 bed nursing home on the pm and night shifts.
- Computed staffing needs for the night and day shifts.
- Ordered and drew all labs for morning and coordinated pick-up from hospital.
- Reviewed all orders, and noted if completed/pending/etc.
- Performed neb treatments on CP patients and administered medications during night shifts along with LPN
- Assessment of patients with changes in status from their norm.
- Addressed family concerns.
Education
Master of Arts - Management
College of St Scholastica
2017
MBA - Management
College of St Scholastica
2017
Bachelor of Arts - Nursing
College of St Scholastica
1995
Certificate - Certified Nursing Assistant
WITC
1991
Some College (No Degree) - Medical Technology
UW-LaCrosse
High School Diploma -
Northwestern High School
1989
Skills
- Skilled in administration of Moderate Sedation
- Advanced Cardiac Life Support certification
- Excellent pre-post procedural assessment skills/care
- Skilled in Spinal cord stimulation and intrathecal pain pumps
- EKG/Holter trained
- Grant writing
- Assist with determination of items for capital budget
- Leader for Encompass build for Pain Center
- Generate staff/provider schedules and time card approval (API system)
- Billing/coding knowledge
- Preceptor/onboarding experience
Certification
Registered Nurse -State of Wisconsin, License number 121407-30
Registered Nurse -State of Minnesota, License number R 132441-3
Public Health Certification -State of Minnesota, Certificate number 12555
ANCC Certified -Pain Management Nursing 2011-present
Certified -Moderate Sedation 2011-2021
Advanced Cardiac Life Support ACLS Certification 1997-2020
Basic Life Support (BLS) Certification 1991-present
References
Crystal Brown, RN
Cell: 218-591-0235
Mebrown@cheqnet.net
Tiauni Spees, Department Secretary
Health Unit Coordinator-Lakewalk Pain Center
Office: 218-728-8548
Painclinic@lakewalk.com
Timeline
Ambulatory RN Supervisor-Hayward Clinic
Essentia Health
05.2020 - Current
Ambulatory RN Supervisor-Lakeside Clinic
Essentia Health
05.2018 - 05.2020
Staff Nurse
Mariner Outpatient Surgery Center
02.2015 - 02.2019
Pain Center-Endoscopy Staff/Charge Nurse
Essentia Health-SMDC
05.2001 - 05.2018
Burn/ICU Staff Nurse(Charge Nurse-Night Shift), Inpatient Hemodialysis Nurse
Essentia Health-Miller Dwan Medical Center
11.1997 - 05.2001
Staff Nurse/Night Charge Nurse
Howard Young Medical Center
09.1996 - 11.1997
PM/Night RN Supervisor
St Francis South Nursing Home
07.1995 - 09.1996
Master of Arts - Management
College of St Scholastica
MBA - Management
College of St Scholastica
Bachelor of Arts - Nursing
College of St Scholastica
Certificate - Certified Nursing Assistant
WITC
Some College (No Degree) - Medical Technology
UW-LaCrosse
High School Diploma -
Northwestern High School
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