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Susann Shelton
Midlothian,VA
Summary
Business owner with extensive experience in staff training, customer relationship management, and inventory control. Focused on improving client satisfaction and operational efficiency in the salon industry. Proven track record of driving business growth through effective team leadership and streamlined operations.
Overview
15
15
years of professional experience
Work History
Business Owner
Evolutions Salon
Midlothian, VA
03.2011 - 06.2026
- Created targeted marketing strategies that boosted client engagement and enhanced brand visibility.
- Managed daily operations of full-service salon to ensure smooth workflow.
- Coordinated events and promotions to attract new customers to salon.
- Trained and supervised staff in customer service and salon procedures to improve service quality.
- Implemented scheduling systems to optimize appointment bookings and staff allocation.
- Oversaw inventory management, including product ordering and stock maintenance.
- Maintained compliance with health and safety regulations in salon environment.
- Built strong client relationships to increase loyalty and improve overall satisfaction.
Education
Some College (No Degree) - Business Management
Bishop Dunne Catholic High School
Dallas, TXSkills
- Digital marketing
- Event planning
- Customer relationship management
- Staff training and development
- Scheduling optimization
- Inventory control
- Regulatory compliance
Timeline
Business Owner
Evolutions Salon
03.2011 - 06.2026
Some College (No Degree) - Business Management
Bishop Dunne Catholic High School