Susanna Barnard

• Processing flowers and pulling for orders
• Custom bouquet production
• Design various arrangements for display cooler, using fresh product and scraps
• Custom arrangements and gift baskets
• PAW-walk
• Shrinkage of product used for conversion, or damaged and out of date
• Watering plants
• Organizing and cleaning floral department
• Custom balloon orders
• Customer service, including curbside

Spent 20+ years being a fully engaged parent and home executive. During this time -

• Member of PTA (Jan 2006-Dec 2014), partnered with other SAHM to efficiently coordinate school events
• President of PTA (Jan 2011-Dec 2014), orchestrated successful organization of school affairs
• Workroom volunteer (Aug 2015-May 2019)
• Church volunteer, event catering (Jan 2013-Dec 2014)

• Customer service: greet, respond to questions, direct to merchandise, introduce promotions and opportunities, build lasting relationships
• Superior knowledge of sporting goods
• Increase store sales
• Achieve established store goals
• Complaint handling: empathetic, adhere to company policies
• Operating cash register
• Prepare window displays, maintain clean and orderly store appearance
• Receive, unpack and price goods, stocking shelves and stock-taking
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
• Restring tennis rackets