SUSANNA BELGRAVE
Jamaica,NY
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Motor Vehicle Representative
Department Of Motor Vehicles
09.2022 - Current
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Performed routine data entry or document management.
Sales Supervisor
Inmotion Entertainment, JFK Airport
08.2018 - 03.2020
- Greeted customers and handled heavy incoming calls and emails
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
- Assisted customers and promoted exceptional customer service by engaging clients through outstanding service delivery
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Replenishment Associate/Customer Experience Manager
Michaels Arts & Craft
09.2012 - 08.2018
- Created customer relationships to ensure customers would always come back for great service
- Resolved customer issues and problems making sure customers had a great shopping experience
- Created attractive and eye-catching displays and end caps to promote specific stock to customers
- Stocked shelves, racks, and cases with new or transferred merchandise
- Sorted, organized and maintained office records accurately
- Handled heavy incoming calls, emails and made copies , faxed and printed important documents
- Handled cash and counted money in cash drawers.
Education
High School Diploma -
John Adams
Ozone Park, NY2011
Skills
- Excellent Communication skills
- Effective selling techniques
- Customer service
- Administrative Support
- Office Management
- Organization and Management
- Time Management
- Leadership
- Goals and Performance
- Inbound and Outbound Calling
- Cash Handling
- Creative problem solving
Certification
Certified Dialysis Technician, Manhattan
Institution, NY, 2011
Timeline
Motor Vehicle Representative
Department Of Motor Vehicles
09.2022 - Current
Sales Supervisor
Inmotion Entertainment, JFK Airport
08.2018 - 03.2020
Replenishment Associate/Customer Experience Manager
Michaels Arts & Craft
09.2012 - 08.2018
High School Diploma -
John Adams
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