Summary
Overview
Work History
Education
Skills
Timeline
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Susanna Byler

Saint Augustine,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Banker

Truist Bank
01.2018 - 01.2024
  • Strengthened customer relationships through attentive service and prompt resolution of inquiries.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Collaborated with other departments to confirm compliance with banking procedures and regulations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions in a fast-paced environment.

Assistant Manager

The Vitamin Shoppe
11.2014 - 08.2017
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Coordinated with vendors to ensure timely delivery of products.
  • Created employee schedules to align coverage with forecasted demands.
  • Interim manager for 6 months.

Warehouse Manager

Big Lots
12.2012 - 11.2014
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Completed timely and accurate daily logs to keep internal reporting accurate.


Education

Bachelor of Science - Business Administration Minor in Accounting

Southern New Hampshire University
Hooksett, NH
01.2023

Skills

  • Operational Risk
  • Self-motivated nature
  • Written and oral communication
  • Relationship Building
  • Microsoft Office
  • Problem Resolution

Timeline

Banker

Truist Bank
01.2018 - 01.2024

Assistant Manager

The Vitamin Shoppe
11.2014 - 08.2017

Warehouse Manager

Big Lots
12.2012 - 11.2014

Bachelor of Science - Business Administration Minor in Accounting

Southern New Hampshire University

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Susanna Byler