Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Susanna Dejcz

Naples,FL

Summary

Experienced with coordinating administrative tasks and supporting team objectives. Utilizes communication and organizational skills to facilitate project completion and client satisfaction. Knowledge of problem-solving techniques and teamwork fosters aproductive work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Junior Associate

Midtown at Bonita
Bonita Springs, Florida
06.2025 - Current
  • Managed busy calendars, coordinated meetings, and supported daily operations to ensure smooth team workflows.
  • Delivered excellent client service and handled communications with professionalism and discretion.
  • Prepared clear reports, presentations, and business documents under tight deadlines.
  • Improved team efficiency by streamlining processes and proactively anticipating needs.
  • Balanced multiple priorities and tasks with a solutions-focused, collaborative approach.

Marketing Manager

The Vine Room
Naples, Florida
09.2024 - Current
  • Developed and executed strategic digital marketing initiatives, resulting in increased customer reach and retention.
  • Designed high-quality content for social media and email marketing, boosting engagement.
  • Conducted A/B testing and performance analytics to refine marketing strategies and maximize effectiveness.
  • Strengthened customer relationships through personalized engagement across digital platforms.
  • Created content for promotional materials, including brochures, flyers, and websites.

Guest Experience Coordinator

The Vine Room
Naples, Florida
10.2023 - Current
  • Delivered top-tier service to high-profile guests, leading to improved customer satisfaction ratings.
  • Cultivated strong relationships with patrons, fostering loyalty and boosting repeat business.
  • Managed high-demand reservations and exclusive event coordination, enhancing the brand’s upscale image.
  • Provided key insights into customer behavior and preferences, improving service strategies and operations.
  • Worked closely with team members to ensure successful execution of events.
  • Updated front desk's concierge book to maintain most relevant visitor information.

Administrative Assistant

Luxe Surface Design Studio
Naples, FL
01.2023 - Current
  • Provided high-level administrative support, handling scheduling, travel arrangements, and office logistics.
  • Acted as a reliable point of contact for staff and clients, ensuring professional communication and prompt issue resolution.
  • Maintained organized filing systems and managed document preparation with strong attention to detail.
  • Assisted with expense reporting, supply ordering, and other operational tasks to keep the office running efficiently.
  • Adapted quickly to shifting priorities, contributing to a collaborative and productive work environment.

Education

Bachelor of Science - International Business Management

Florida Gulf Coast University
Fort Myers, FL
12-2025

High School Diploma -

Naples High School
Naples, FL
05-2022

Skills

  • Data analysis
  • Team collaboration
  • Multi-task management
  • Time management
  • Meeting arrangements
  • Administrative operations
  • Excel spreadsheets
  • Project planning
  • Administrative support

Languages

German
Native/ Bilingual
Polish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Office 365
  • Adobe
  • Florida Real Estate License

Timeline

Junior Associate

Midtown at Bonita
06.2025 - Current

Marketing Manager

The Vine Room
09.2024 - Current

Guest Experience Coordinator

The Vine Room
10.2023 - Current

Administrative Assistant

Luxe Surface Design Studio
01.2023 - Current

Bachelor of Science - International Business Management

Florida Gulf Coast University

High School Diploma -

Naples High School

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