Susanna Miribyan
Sun Valley,CA
Summary
Enthusiastic candidate with extensive experience in providing excelled customer service and cash transactions at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional with consistent track record of meeting goals by processing high volumes of error-free transactions.
Overview
23
23
years of professional experience
Work History
Bank Teller
Citibank
10.2006 - 10.2023
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Retail Supervisor
CVS Pharmacy
01.2001 - 09.2006
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Reduced employee turnover rate by fostering a positive work environment with open communication channels.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
Education
Bachelor of Arts - Linguistics
Brusov State University
Yervan, ArmeniaSkills
- Customer Relationship Management
- Deposit and Withdrawal Management
- Financial Transactions
- Organizational Skills
- Teamwork and Collaboration
- Positive Attitude
- Banking Software Familiarity
- Professionalism and Courtesy
- Strong Work Ethic
- Excellent Customer Service
Timeline
Bank Teller
Citibank
10.2006 - 10.2023
Retail Supervisor
CVS Pharmacy
01.2001 - 09.2006
Bachelor of Arts - Linguistics
Brusov State University
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