SUSANNA MOLINA
Summary
Experienced and certified Medical Assistant specializing in clinical trial management, data collection, and adverse event reporting. Skilled in patient recruitment and informed consent processes. Proven ability to collaborate effectively with medical professionals to ensure adherence to protocols and regulatory guidelines. Organized and dependable candidate adept at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Clinical Research Coordinator
Sound Medical Research
09.2021 - Current
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
- Developed and maintained accurate and up-to-date case report forms and source documents.
- Prepared and maintained regulatory documents for clinical trial submissions.
- Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Reduced data entry errors by implementing stringent quality control measures throughout the study lifecycle.
- Developed strong relationships with trial sponsors, ensuring ongoing collaboration and future project opportunities.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Monitored patient safety throughout clinical trials and reported any adverse events.
- Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
- Contributed to the successful completion of clinical trials by proactively resolving issues, mitigating risks, and meeting deadlines in a fast-paced environment.
- Coordinated with cross-functional teams to ensure timely completion of clinical trial milestones.
- Maintained compliance with regulatory guidelines through rigorous documentation and protocol adherence.
- Improved recruitment rates by developing and implementing effective patient outreach strategies.
- Streamlined data collection processes for increased efficiency and accuracy in study results.
- Managed study budgets and resources to maximize return on investment while maintaining quality standards.
- Led cross-functional team meetings to discuss trial progress and address any challenges, fostering collaborative work environment.
- Implemented electronic data capture system, significantly reducing paper use and increasing data retrieval efficiency.
- Oversaw ethical conduct of clinical trials, ensuring all activities were in accordance with ethical guidelines.
- Streamlined process for serious adverse event reporting, enhancing safety monitoring efforts.
- Developed comprehensive database for tracking patient information, improving efficiency in data management.
- Improved data integrity and accuracy with meticulous oversight of data collection processes.
- Streamlined patient visit schedules, reducing wait times and increasing patient satisfaction.
- Developed training materials for new staff members, enhancing team competence and efficiency in clinical trial operations.
- Facilitated successful trial completion by closely monitoring study timelines and milestones, ensuring on-time delivery of results.
- Conducted comprehensive reviews of clinical trial protocols to identify and rectify potential issues before study initiation.
- Enhanced patient enrollment in clinical trials by developing and implementing effective recruitment strategies.
- Negotiated contracts with vendors for trial supplies, ensuring cost-effective resource allocation.
- Facilitated communication between research team and study sponsors, ensuring clear and consistent updates on trial progress.
- Enhanced patient compliance with study protocols by creating informative and engaging participant materials.
- Monitored adverse events and ensured timely reporting to regulatory bodies, maintaining high safety standards.
- Reviewed referral information and kept track of intakes from various referral sources.
- Complied with research protocols by providing ongoing quality control audits.
- Monitored unit budget to meet financial objectives for spend rate and funding.
- Directed site initiation visits, establishing key partnerships with local healthcare providers to facilitate successful trial implementation.
- Coordinated with multiple departments to ensure compliance with regulatory standards, leading to successful trial audits.
- Achieved high retention rates among study participants by fostering trust through clear communication and compassionate care provision.
Medical Assistant
Poly Clinic
05.2019 - 08.2021
- Obtained nasal swabs for COVID-19
- Vaccine administration
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Stocked supplies and instruments for examination rooms.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Scheduled appointments and maintained patient records.
- Performed patient intake and assisted in patient care procedures.
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
- Provided excellent customer service to patients by answering questions about medical procedures and insurance policies.
- Worked interdependently with other professionals to provide quality health care to patients.
- Maintained medical equipment and instruments according to established protocols.
- Instructed patients on proper medication use and storage techniques based on doctor's orders.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
Medical Assistant
Kitsap Medical Weightloss
06.2018 - 08.2019
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Stocked supplies and instruments for examination rooms.
- Scheduled appointments and maintained patient records.
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
- Performed patient intake and assisted in patient care procedures.
- Assisted in medical record keeping and filing, including patient registration and scheduling appointments.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Provided excellent customer service to patients by answering questions about medical procedures and insurance policies.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Measured patient spirometry.
Sales Manager
GiGi's Emporium
04.2017 - 08.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Built relationships with customers and community to establish long-term business growth.
Medical Assistant
Sound Health Care Center
06.2008 - 12.2018
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Measured patient spirometry.
Education
Certificate - Phlebotomy and IV
Seattle Central Central
Seattle, WA09.1995
Certification - Medical Assistant
Eton Technical Institute
Port Orchard, WA11.1993
Graduated - undefined
Vashon Island High School
Vashon Island, WA06.1991
Skills
- Clinical research proficiency
- Adverse event reporting
- Electronic data capture
- Informed consent
- Patient enrollment
- Drug safety monitoring
- Good clinical practices
- Collaborative teamwork
- Detail-oriented approach
- EMR / EHR
- Phlebotomy
- Effective multitasking
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
Medical Assistant Certification
LANGUAGES
English Fluent
Study History
Study History
2025-Present
NCT03897374/CGx-02252019
Clinlogic Research-Strategic Targeting for Optimal Prevention of Cancer
The primary goal of the study is to record data over the observation period to evaluate the clinical benefit of using hereditary
cancer genomic diagnostics to assess overall hereditary genetic cancer risk profile and to help guide physicians to pursue
preventative measures, which may lead to early detection and treatment of the condition
2025-Present
Sleep Disturbance in Woman Experiencing Menopause
AlphaDetail/ IQVIA Menopause-Sleep disturbance
The objective of this study are to evaluate the burden of sleep disturbances in menopause, and the impact this may have on
people's quality of life. This study will look at any unmet need for new, effective, and safe treatments for sleep disturbances
associated with menopause. This study will take place over 28 days. During this time, the subjects will fill out surveys at
regular time points and keep a daily diary about their sleep and any symptoms experienced during the night. All of this will
be done on the easy-to-use digital platform.
2022-2024
NCT05643573/OCEANIC-AF 19767
BAYER-Atrial Fibrillation
A phase 3, multicenter, international, randomized, active comparator-controlled, double-blind, double dummy, parallel-group,
2-arm study to compare the efficacy and safety of the oral FXIa inhibitor Asundexian (BAY 2433334) with apixaban for the
prevention of stroke or systemic embolism in male and female participants aged 18 years and older with atrial fibrillation at
risk for stroke.
2022-2023
NCT05238025/ BN RSV-MVA-004
Bavarian Nordic-RSV Vaccine
Phase 3
Double blind study comparing recombinant MVA-BN-RSV vaccine vs placebo for efficacy and safety in adults >=60 years of
age.
2021-Present
NCT05035212/ C3671013
Renoir- RSV Vaccine
A phase 3, multicenter, randomized, double-blinded, placebo-controlled study to assess the safety, immunogenicity, and
efficacy of RSV preF or placebo (1:1 randomization) in adults. This will be a global study that will span multiple RSV
seasons.
2021-2021
NCT04501952 / GS-US-540-9012
Gilead Sciences - COVID 19
PHASE 3
Study to evaluate the efficacy and safety of Remdesivir (GS-5734) Treatment of Coronavirus Disease 2019 (COVID-19) in an
outpatient setting
2017-2021
NCT03090191 / B5091007
CLOVER- Clostridium Difficile Infection Vaccine
A phase 3, placebo-controlled, randomized, observer-blinded study to evaluate the efficacy, safety, and tolerability of a
Clostridium difficile vaccine in adults 50 years of age and older.
2018-2022
NCT03518034 / M16-100
TRAVERSE- Hypogonadism, Cardiovascular Disease
PHASE 3
Testosterone Replacement Therapy for assessment of long-term vascular events and efficacy response in hypogonadal men.
Timeline
Lead Clinical Research Coordinator
Sound Medical Research
09.2021 - Current
Medical Assistant
Poly Clinic
05.2019 - 08.2021
Medical Assistant
Kitsap Medical Weightloss
06.2018 - 08.2019
Sales Manager
GiGi's Emporium
04.2017 - 08.2019
Medical Assistant
Sound Health Care Center
06.2008 - 12.2018
Certification - Medical Assistant
Eton Technical Institute
Graduated - undefined
Vashon Island High School
Certificate - Phlebotomy and IV
Seattle Central Central
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