Susannah Fowler
Savannah,GA
Summary
Friendly receptionist with experience in customer service of one of the top golf clubs in the south east. Enjoys helping, encouraging, and serving people in any way. Loves meeting new people, and working with others.
Overview
3
3
years of professional experience
Work History
Hostess/Waitress
The Landings Association
Savannah, Georgia
11.2019 - 07.2020
- Escorted guests to seating, and accommodated their seating requests
- Allocated guests evenly as to not overwhelm other servers and keep dining area running smoothly
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- On occasion communicated with local emergency response in regards to issues with elderly customers
- Deep clean dining room and polish silverware at the end of the night
Commercial Property Manager
Stonestreet Properties
Savannah, Georgia
05.2021 - 03.2022
- Manage all utility bills for each property
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Communicate with vendors in regards to property needs
- Issued appropriate insurance documentation and identification.
- Communicated effectively with owners, residents and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Administered property-related budgets, reviewed invoices and tracked costs.
- Maintained balance and accounting of each property account
Receptionist
Jamie Clark Law And Mediation Office
Savannah, Georgia
05.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, conversing with them respectfully until their scheduled appointment
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Recorded documents at local court house
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Volleyball Coach
Club Savannah
Savannah, Georgia
08.2021 - Current
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Prepared athletes for special competitions and tournaments.
- Stretched, warmed up and completed conditioning exercises properly to reduce injuries.
- Held special events to promote camaraderie among teammates, families and community members.
- Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
Education
High School Diploma -
Calvary Day School
Savannah, GA05.2020
No Degree - Communications
Loyola University New Orleans
New Orleans, LANo Degree - Healthcare And Nursing
Savannah Technical College
Savannah, GASkills
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Customer Service and Rapport
- Able to Lift 30 Pounds
- Friendly to all
- Cleaning and Upkeep
- Guest Satisfaction
- Guest Accommodations
- Guest Flow
- First Aid
Accomplishments
Played competitive volleyball for almost 10 years, earned scholarship to play for Loyola University New Orleans
Timeline
Receptionist
Jamie Clark Law And Mediation Office
05.2022 - Current
Volleyball Coach
Club Savannah
08.2021 - Current
Commercial Property Manager
Stonestreet Properties
05.2021 - 03.2022
Hostess/Waitress
The Landings Association
11.2019 - 07.2020
High School Diploma -
Calvary Day School
No Degree - Communications
Loyola University New Orleans
No Degree - Healthcare And Nursing
Savannah Technical College