Melanie Montilla Monteau

• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Answered customer questions about hours, seating, and menu information.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Greeted new customers, discussed specials, and took drink orders.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Bussed table during busy periods to assist staff and quickly turn over tables.
• Bussed and reset tables to keep dining room and work areas clean.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Provided recommendations on menu items and upsold food and drinks to increase sales.
• Answered customers' questions, recommended items, and recorded order information.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working
• Checked guests' identification before serving alcoholic beverages.
• Inspected dishes and utensils for cleanliness.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Pleasantly welcomed patrons entering sushi bar, offering to explain menu options
Create a rich sushi menu with various main ingredients and raw fish (for example, salmon, tuna, unagi)
Prepare all types of sushi, including maki, nigiri and sashimi
Select fresh fruits and vegetables to make high-quality dishes (like avocado, mango and carrots)
Add additional flavors to sushi rolls with ginger, rice vinegar, wasabi and soy sauce, when appropriate
Manage food prep activities, like boiling rice
Coordinate with our wait staff to ensure proper cooking, considering special requests and food allergies
Prepare appetizers, soups and salads that are close to the philosophy of Japanese cuisi
Recommend new, modern recipes,
Maintain hygiene principles in all cooking areas and clean your space at the end of the shift

Greeted new customers and escorted them to their

Informed guest of wait times during busy hours of operation

Provided menus and informed patrons of dinner specials

Answered questions about the cuisine and made recommendations

Served approximately 40 customers during an average dinner service

Took orders and placed them with the kitchen staff

Assisted kitchen staff with food preparation when necessary

Served alcohol in accordance with state and local laws

Interacted with patrons from a diverse range of backgrounds/ cultures

Served customers with courtesy and patience

Prepared table settings

Maintained a very clean and organized section