Susanne Chenard
Colorado Springs,CO
Summary
Dedicated transportation professional with 23+ years experience with a proven track record at Colorado Springs District 11 specializing in Special Needs and I also support Regular Education students ensuring safety compliance. Skilled in route optimization and client service excellence, I consistently achieved on-time departures while fostering a positive environment for over 1000 students over my career. I'm adaptable and committed to excellence in all operations.
As a transportation professional I've also been an ambassador between District 11 Bus Drivers and District 11 Transportation Management as an Education Support Professional with exceptional skills in liaison and advocacy, information sharing, and support and conflict resolution. I have been part of District 11 "Meet and Confer" council to discuss topics with management such as pay and compensation, benefits, and safety protocols to include being intimately involved in development and maintenance of the ESP Employee Handbook.
Overview
23
23
years of professional experience
1
1
Certification
Work History
School Bus Driver
District 11 Transportation
Colorado Springs, CO
02.2003 - Current
- Facilitated daily transportation services for 20 special needs students to ensure their safety and well-being.
- Analyzed and refined transportation routes, successfully reducing overall travel time by 15%.
- Achieved 99% on-time departure rate through effective scheduling and coordination.
Education Support Professional
District 11 Transportation
Colorado Springs, CO
02.2003 - Current
- As a member of the D11 Transportation Accident Review Board, I've reviewed D11 Bus Driver performance through evaluation of recorded camera footage, executing risk management, and providing management with recommendations and way ahead decisions.
- Started as a team member and eventually led the "Buster The Bus" student education program, highlighting safety on and around the bus during operations and pointing out proper safety conduct enhancing D11 overall safety performance.
- Acted as a mentor for new D11 bus drivers providing education and guidance to successfully achieve immersion into this this critical field.
Education
Bad Munder High School
Germany06-1983
Skills
- Route Optimization
- Safety Compliance
- Time Management
- Client Service Excellence
- Vehicle Maintenance
- Communication
- Problem Solving
- Adaptability
Accomplishments
- Completed 22+ accident-free years
- Consistently sought by parents to be their D11 Bus Driver for their Special Needs Child
Certification
- Cardiopulmonary resuscitation
- Self-Aid Buddy Care
- CPI Crisis Response Training
Timeline
School Bus Driver
District 11 Transportation
02.2003 - Current
Education Support Professional
District 11 Transportation
02.2003 - Current
Bad Munder High School