Susanne Dysland

• Processed payroll for over 130 employees, ensuring accurate and timely compensation in accordance with company policies.
• Assisted in the administration of employee benefits programs, ensuring accurate deductions and efficient enrollment processes.
• Facilitated onboarding processes related to payroll setup, enhancing new hire experiences from day one.
• Developed comprehensive training materials for new hires, enabling them to quickly become proficient in company-specific payroll procedures.
• Streamlined payroll processes by implementing efficient data entry and organization techniques, resulting in reduced processing time.
• Administered employee benefit programs, such as retirement plans and health insurance coverage elections, by working in tandem with the benefits administration team to ensure accurate deductions on paychecks.
• Assisted employees in understanding their paychecks, deductions, taxes, benefits contributions, and leave balances through clear explanations and guidance when needed.
• Promoted a positive workplace culture through active participation in company-wide initiatives aimed at fostering camaraderie among all employees.
• Served as a trusted resource for managers seeking guidance on complex payroll issues or interpretation of relevant policies and procedures.
• Enhanced employee satisfaction with timely and accurate payroll disbursements through meticulous record-keeping and attention to detail.
• Resolved payroll discrepancies quickly and successfully.
• Provided customer service to employees regarding payroll inquiries and issues.
• Created new hire and termination documents for payroll.
• Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
• Tracked employee vacation, sick and personal time.
• Updated employee files with new details such as changes in address or salary levels.
• Managed employee records and documentation, maintaining confidentiality while ensuring compliance with regulatory requirements.
• Streamlined payroll processes by implementing automated systems to enhance accuracy and reduce processing time.
• Coordinated with HR team to resolve payroll discrepancies, fostering effective communication between departments.

Teller duties, answer customer phone calls,balancing of vault,scanning and balancing work,monthly reports,helping customers with debit cards and online banking.

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Processed all payroll for temporary employees.
• Processed all tax reports and payments.
• Processed worker comp reports.

• Personal Banker/Teller duties
• Vault Teller
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.