Susanne Wilamo
Thiells,NY
Summary
Highly skilled Legal Billing Coordinator with 15 years of experience in law firm billing operations, electronic e-billing, and compliance with client guidelines. Adept at streamlining billing processes, ensuring accuracy. Expertise in utilizing billing platforms such as AS400, LMSV and other e-billing systems. Strong leadership abilities with a proven track record of collaborating with attorneys, finance teams, to resolve billing discrepancies and improve efficiency. Seeking a supervisory role to leverage extensive experience in billing coordination, team management, and process improvement.
Overview
25
25
years of professional experience
Work History
Legal Billing Coordinator
Wilson Elser
White Plains, NY
05.2009 - Current
- Prepare, review, and process client invoices in compliance with firm policies and client billing guidelines.
- Process write-offs, discounts, and rate adjustments as approved by management.
- Review pre-bills and work closely with attorneys and legal staff to make necessary revisions.
- Resolve billing discrepancies and address client inquiries regarding invoices
- Ensure compliance with client-specific billing requirements, including UTBMS codes and alternative fee arrangements.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Utilize electronic billing (e-billing) platforms such as Serengeti, Tymetrix 360, & Collaborati, for invoice submission.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Bookkeeper
Allstate Limo
335 Bond Street, Brooklyn, New York,11231
11.2004 - 06.2008
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
General Manager
Big Gym & Urban Total Fitness
625 W 181st New York, NY 10033
01.2000 - 05.2004
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Associate of Science - Business Administration
Rockland Community College
Suffern, NY06-2025
Skills
- Proficiency in billing software such as AS400, & LMSV
- Attention to detail and ability to identify billing errors and discrepancies
- Excellent communication skills to liaise with attorneys,and finance teams
- Ability to handle multiple deadlines and prioritize tasks in a fast-paced environment
- Understanding of legal fee structures, retainer agreements, and billing guidelines
- Strong knowledge of legal billing procedures, including e-billing systems and LEDES formatting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Billing Coordinator
Wilson Elser
05.2009 - Current
Bookkeeper
Allstate Limo
11.2004 - 06.2008
General Manager
Big Gym & Urban Total Fitness
01.2000 - 05.2004
Associate of Science - Business Administration
Rockland Community College