Highly skilled and enthusiastic professional with more than 11] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
*Assists in recruiting, training, orienting, educating, preparing nursing staff for field visits and documentation.
*Closely supervise intake process, coordinating treatment plan with referral sources, providers, pharmacy, to provide optimum care for our client.
*Developed and implemented clinical guidelines, protocols and procedures to ensure best practices for patient care.
*Collaborated and coordinated with interdisciplinary teams to ensure the delivery of comprehensive patient care.
*Coordinated with other departments and outside agencies to ensure the best possible care for patients.
*Monitored patient care processes and outcomes to identify opportunities for improvement.
*Addressed patient complaints and grievances in an effective and timely manner.
BLS
RN LICENSE
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