Susej Victorya Hernandez
1255 Escalante Dr, Apt. 6304, Durango,CO
Summary
Driven and reliable individual seeking a career in law enforcement, bringing practicum experience from a police department setting and proven leadership as a shift leader. Skilled in communication, decision-making, and conflict resolution, with the ability to manage responsibilities, support team operations, and maintain professionalism in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Team Member
Kentucky Fried Chicken
Cameron Park, CA
11.2020 - 02.2021
- Prepared and packaged food items for customer orders ensuring quality standards.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Operated kitchen equipment, including fryers and grills, adhering to safety protocols.
Ranch Hand
Spring Hollow Ranch
Hesperus, CO
05.2021 - 07.2021
- Maintained property landscape and irrigation
- Maintained equine husbandry to include over 100 horses
- Daily management of livestock feeding and watering
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling and removing debris.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Worked with ranch hands to clean stables and riding areas.
Shift Leader
Grassburger
Durango, CO
06.2022 - Current
- Oversaw daily operations, ensuring efficient workflow and optimal staffing levels.
- Trained and mentored team members, fostering a collaborative work environment.
- Maintained inventory accuracy through regular audits and stock management practices.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Monitored food safety standards and compliance with health regulations.
- Assisted in scheduling shifts, optimizing team coverage during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Service Learning Volunteer
Durango Police Department
Durango, CO
10.2025 - 12.2025
- Observed and participated in day-to-day law enforcement activities
- Engaged with officers to better understand field operations and decision-making
- Practiced professional communication in a law enforcement environment
- Built knowledge of policies, procedures, and workplace culture
Practicum Student
Durango Police Department
Durango, CO
01.2026 - 05.2026
- Observed daily operations within a law enforcement environment
- Assisted with administrative or support tasks as assigned
- Observed patrol procedures, learning effective communication and conflict resolution techniques.
- Engaged with community members to foster positive relationships between police and citizens.
- Interacted professionally with officers and staff
- Gained understanding of department procedures, policies, and culture
- Demonstrated strong communication and willingness to learn
Education
Associate of Arts - Criminal Justice
San Juan College
Farmington, NM05.2026
High School Diploma -
Durango High School
Durango, CO05.2022
Skills
- Strong communication
- Professionalism
- Adaptability
- Critical thinking and problem-solving
- Time management
- Teamwork and collaboration
- Conflict resolution
- Attention to detail
- Documentation and reporting
- Workplace safety awareness
- Leadership (shift leadership/team support)
- Reliability and punctuality
- Ability to multitask and prioritize
- Willingness to learn
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Practicum Student
Durango Police Department
01.2026 - 05.2026
Service Learning Volunteer
Durango Police Department
10.2025 - 12.2025
Shift Leader
Grassburger
06.2022 - Current
Ranch Hand
Spring Hollow Ranch
05.2021 - 07.2021
Team Member
Kentucky Fried Chicken
11.2020 - 02.2021
Associate of Arts - Criminal Justice
San Juan College
High School Diploma -
Durango High School