Susely Rios Manso
West Palm Beach,FL
Summary
Reliable employee seeking a dental technician position, proficient in effectively handling various responsibilities while maintaining a positive attitude. Prepared to take on additional tasks to support team objectives. Fluent in both English and Spanish.
Overview
3
3
years of professional experience
Work History
Dental Receptionist
Elite Dental / Fernando L Figueroa DDS PA
08.2023 - Current
- Proficiency in utilizing Dentrix software.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Model - Dental Laboratory Technician
Peterson Dental Laboratory
09.2020 - 11.2022
- Reading and interpreting doctor's prescriptions and preferences.
- Pour impressions.
- Trim impressions.
- Set models in occlusion using a bite.
- Choose correct Articulators and attach models.
- Ensure cases are completed on time.
Team Leader - Dental Laboratory Tech
Peterson Dental Laboratory
09.2020 - 11.2022
- Supervise daily lab activities, assign tasks, and ensure projects are on track.
- Quality control cases coming in and going out of the model room.
- Train new lab technicians and provide ongoing training to existing staff to enhance their skills.
- Simplify workflows for better efficiency. Adjust as needed for project changes.
- Keep track of and handle inventory for materials and tools.
- Ensure lab safety by enforcing protocols for the well-being of technicians and compliance with regulations.
Removable - Dental Laboratory Technician
Peterson Dental Laboratory
09.2020 - 11.2022
- Create base plates.
- Create bite rims.
- Select denture teeth from tooth stock per doctor’s specifications.
- Set denture teeth on partially edentulous cases.
- Create Mouth Guards.
- Add composite to 3D printed models.
- Add opaque to thimble preps.
Education
Certification - Dental Laboratory Technology
William T. McFatter Technical College
Fort Lauderdale, FL06.2020
High School Diploma -
Forest Hill Community High School
West Palm Beach, FL05.2017
Skills
- Critical thinker
- Active listening
- Team player
- Patience
- Detail-oriented
- Time management
- Willingness to learn
- Accuracy
- Problem-solving
- Data management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Receptionist
Elite Dental / Fernando L Figueroa DDS PA
08.2023 - Current
Model - Dental Laboratory Technician
Peterson Dental Laboratory
09.2020 - 11.2022
Team Leader - Dental Laboratory Tech
Peterson Dental Laboratory
09.2020 - 11.2022
Removable - Dental Laboratory Technician
Peterson Dental Laboratory
09.2020 - 11.2022
Certification - Dental Laboratory Technology
William T. McFatter Technical College
High School Diploma -
Forest Hill Community High School
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