Suseth Mendez
San Bernardino,CA
Summary
I am a dedicated employee with strengths in customer service, front end procedures, membership, cashiering, RTV, and morning merch stocking. Successful in teaching junior employees how to maximize performance. I have had the opportunity to cross train other employees in RTV as well as Cashiering. Working for Costco has and still is a great working experience because of all the growth I’ve been able to have in the company. I have had the opportunity to learn several departments and in each I try my best to let my hard work speak for itself. I love working with customers and making them feel welcomed when I interact with them. I have only worked at one location currently Montclair #686. I would love to transfer to Highland #1715 and see all the great things I can achieve at a new store.
Overview
8
8
years of professional experience
Work History
Cashier
Costco
Montclair, California
10.2017 - Current
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Greeted customers promptly and responded to questions.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Bakery Clerk
Superior Grocers
Ontario, California
07.2017 - 10.2017
- Recommended, selected and located merchandise based on customer desires.
- Maintained a clean and organized bakery area, complying with health and safety regulations.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Assisted with baking and decorating tasks as required.
- Prepared and packaged bakery goods for display and sale.
Cashier
Target
Chino, California
09.2016 - 04.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Greeted customers promptly and responded to questions.
Education
Some College (No Degree) - Art Education
Mt. San Antonio College
Walnut, CASkills
- Bilingual English & Spanish
- Returns processing
- Clear communication
- Cash register operation
- Customer service excellence
- Refunds and exchanges
- Merchandise restocking
- Training and onboarding
- Refund handling
- Work ethic and integrity
- Empathy and patience
- Customer assistance
Timeline
Cashier
Costco
10.2017 - Current
Bakery Clerk
Superior Grocers
07.2017 - 10.2017
Cashier
Target
09.2016 - 04.2017
Some College (No Degree) - Art Education
Mt. San Antonio College