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Working hard Three years of IT support and customer service expertise as a technical support assistant, with a focus on software and hardware problems, especially in surgical robotics. demonstrated capacity to work with cross-functional teams to improve problem-solving procedures and maximize system efficiency. committed to upholding strict guidelines for technical documentation, compliance, and customer service. To increase technical proficiency, I'm now working on a Bachelor of Science in Computer Science. competent in handling challenging technological situations and has a strong background as a computer user support specialist. renowned for having excellent troubleshooting abilities and providing solutions that raise customer happiness and system functionality. adept at communicating ideas clearly and effectively to make sure consumers comprehend and use hardware and software correctly. successfully increased user experience and help desk response times by implementing proactive training and support programs.

After my time at Deluxe Corporation, I stepped away from the workforce to raise my family while supporting my husband's career through several relocations. During that time, I developed strong organizational, problem-solving, and time management skills. I'm excited to return to the workforce and combine my previous professional experience with the perspective, maturity, and skills I've gained over the years.

Hardworking and passionate job seeker with strong organizational skills eager to secure Information Assurance Specialist position. Ready to help team achieve company goals.

 Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success and always ensure a great customer experience. 

Sushaman Roy

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Technical Support Assistant

Sales Associate

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Bachelor of Arts - Economics

Associate of Science - Liberal Arts And Sciences

Associate of Science - Aviation

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Technical Support Assistant

Sales Associate

Bachelor of Arts - Economics

Associate of Science - Liberal Arts And Sciences

Associate of Science - Aviation

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