Mobile Repair Technician
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
- Reduced repair turnaround time with streamlined workflow processes for increased productivity.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile device issues.
- Delivered top-notch customer service with a professional demeanor, addressing concerns and answering technical questions with ease.
