Sushma Polipalli
Glendale,AZ
Summary
Dynamic professional with a positive attitude and strong problem-solving skills, experienced in customer service and client relations as an Independent Consultant. Successfully built lasting client relationships, enhancing satisfaction and repeat business. Proven ability to collaborate effectively in team settings while maintaining an organized and efficient approach to service delivery.
Overview
11
11
years of professional experience
Work History
Volunteer
2024.03 - Current
* Working with a team to keep the kitchen organized and running smoothly.
* Assisted guests with their needs and made sure everyone had a positive experience
Customer Service & Client Relations
Independent Consultant
2015.08 - 2018.10
* Provide guidance and support to a diverse client base, addressing questions and resolving concerns promptly. * Built a ongoing relationship with clients to ensure satisfaction, repeat business.
* Managed client records , follow-ups and feedback to improve service quality.
* Developed problem solving and interpersonal skills through customer inquiries and personalized assistance.
Education
Bachelor of Science -
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Languages
English
Professional Working
Hindi
Limited Working
Timeline
Volunteer
2024.03 - Current
Customer Service & Client Relations
Independent Consultant
2015.08 - 2018.10